100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
Previously searched by you
Detailed summary of OB Lecture 3, including the content of the physical lecture as well main explanations from the official book of the course.$4.77
Add to cart
including the content of the physical lecture as well main explanations from the official book of the course
Written for
Tilburg University (UVT)
International Business Administration
Organizational Behavior (422057B5)
All documents for this subject (13)
Seller
Follow
diegogonzalezd
Content preview
ORGANIZATIONAL BEHAVIOUR
LECTURE 3: Teams and Teamwork
Teams, groups and aggregates:
Is it the same a group and a team?
Some author actually state that they are the same, while others differentiate them. Those
differentiating both concepts say that teams work for achieving a common goal, but not
groups.
However, both of them are unions of two or more people that are aware of belonging in the
group, interact with each other and are interdependent. But as said, members a team work
together to achieve a common goal. Not members of a group.
An aggregate is a collection of unrelated people who happen to be in close physical
proximity for a short period of time.
People waiting for the train: aggregate.
Volleyball team: team (common goal, that is
winning the match).
People dancing at a festival: aggregate.
People working together on an assignment:
team (common goal, that is finishing the
assignment).
A Team is …
• “An energetic group of people committed to achieving common objectives and producing
high-quality results.” (Francis & Young, 1970, p. 8)
• “A group of individuals working together in which individual success is based on group
success.” (Lanza, 1985, p. 47)
• “A small group of individuals who share responsibility for outcomes for their organizations.”
(Sundstrom et al., 1990, p. 120)
• “A group in which individuals share a common aim.” (Adair, 1986, p. vii)
Key features of a team: membership, interdependence, shared responsibility for outcomes,
team dynamics, and team boundaries. (Benishek & Lazzara, 2019
- Team dynamics: the forces operating within groups that affect their performance
and their members’ satisfaction, for instance, communication between team
members.
1
, - Team boundaries: there is always a context around the team which influences the
team.
Why do organizations use teams?
Studies say that:
• A team can achieve more than a single person.
• Cross-functional and multi-industry collaboration (specific skills, knowledge and
expertise).
• Stimulate and energize employees (obviously there are exceptions when team
working is ineffective).
• Stronger relationships between employees.
• Enhance creative solutions.
• Concurrent work reduces time.
•…
There are many more advantages supported by studies about organizations using teams.
The sense of belonging in a team:
Feeling that we are part of the team is a key element.
In relation to this idea, Hawthorne studies were performed.
The first experiment done by these studies the so-called illumination experiment: how
changing external factors (in this case, the light: low or high light, bright or dark light, etc.)
impacts productivity of workers. Even with low visibility, productivity of the team workers
increased.
Then, the Relay Assembly Test Room experiments were conducted: give the workers special
status and rewards in exchange for the work done (let them go home earlier, giving more
2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller diegogonzalezd. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.77. You're not tied to anything after your purchase.
