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Human Resources P1 M1
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James Llewellyn 10219990P1: You have/have not achieved the criteria for: describe the internal and external factors to be considered when planning the human resources requirements of public service organizations
M1: You have/have not achieved the criteria for: explain why human resources planning is important within the public services.
Internal Importance of Human Resources (HR) External
Budget: The importance of HR is to maintain order within a workplace environment. The Skill Shortages/ supply of labor:
The budget is the most important part of the HR department, they must decide HR team are responsible for numerous factors such as building relationships Skill shortages are something that have hit the public services dramatically
how to spend the money they get from the government and what to cut and within a workplace and resolving issues and dealing with the budget and if the because of English and math's skills many people will not be able to join the
what use more effectively for funding. They decide what provisions need to be money is being used efficiently. public services and because of cuts the supply of labor has dropped
bought and what equipment needs to be upgraded or replaced within a working dramatically.
environment. The amount of money that the public services receive will
A public service could not effectively operate without an HR department. HR
determine how many jobs they can create.
deals with everything to do with people's issues and problems. Without a HR in Examples of skill shortages is the need for English and math's as many people
the public service department, they would not be able to run properly as people working in the UK come from abroad and cannot speak perfect English which
An example of this is in the police is because of budget cuts in the past 15 years would not get paid and receive holiday pay and furthermore, they would not then entails to a shortage in the supply of labor. In the prison service you would
police officers have changed from being a team and responding to multiple calls resolve disputes and other matters such as someone feeling uncomfortable in have to be able to speak English to communicate with prisoners about their
to only being able prioritize the most important calls. This puts them at a major the workplace environment. needs and to talk to colleagues
disadvantage as this stops more police officers from patrolling the streets.
The HR deals with an enormous number of considerations within a workplace The prison service has been hit by a supply of labor as the pay is 5 poor sue to
Police have also faced shortages of equipment like stab vests which protect however their key functions are to recruit a workforce with the relevant skills cuts and the amount of violence committed turns many people away from the
officers from knife attacks which have become common recently. Radios have for the role, perform appraisals and analyze other workers skills and abilities to prison service. The prison service is known to have a violent role with prisoners
also been reduced which is detrimental to the effectiveness of a police officer as improve the workforce overall. They also consider if people are happy, and the attacking you from cells. This contributes to a shortage in supply of labor.
they would have to communicate back to control or to call for backup if well-being of the workplace is at a good upkeep and that they feel comfortable
required, without the best equipment. in a working environment.
1 in 8 of prison service staff have been referred for mental analysis because of
how poor the working conditions are, and it is the HR department's role to
They also deal with issues or disputes with workers or members of the public. ensure that they can provide a supply of labor whilst also looking after their
They furthermore make sure that government laws such as the equality act and current employees and making sure their health is good so they can perform
health and safety act are followed. Because of the sheer amount of their roles with no problems.
responsibility, the HR department have, organizations and companies put tons
of financial investment into them to ensure the company/ service with run
The skill shortages are brought on by people not having as effective
efficiently and effectively and keep the workplace in a safe, comfortable
communication skills to talk with the inmates and deal with them in difficult
environment.
circumstances, the HR department would have to tackle this and run sessions on
communication to fix the skill shortages and train staff.
Skill requirements: Workforce Skills:
The HR department must assess the skills required for roles in public services The HR department must monitor which workforce skills are in decline and
and hire people based on how well they can perform using those skills. The HR predict which skills will be needed for the future. Because of the growing use of
department must measure the skills of the workforce to determine who to hire technology in the UK the HR department would predict that they need to hire
for new applicants. The HR must measure the skills of the workforce to employees with technology skills and then increase the number of staff who can
determine who to hire for new applicants. The HR will perform appraisals to use computers and smart phones. Workforce skills are essential today as there
determine how to improve skills and then organize training for those who need is forever changing technology and people must understand how to use this,
to improve. this will help their workforce skills and develop the company to a better level of
understanding of technology.
In the police there had been a lack of people with Math's and English skills so
within the police so they introduce to the new recruits that they need a GCSE C In the prison service the HR department would see that the UK has an aging
for both Math's and English. This is to communicate with the members of the population, and they would not consider hiring someone that is too old as this
public and having a good English GCSE can help you not only explain things would not have the work skill of being physically strong to detain prisoners
better it can also allow you to write up reports too. quickly. In the prison service you would have to be physically strong and quick to
grab prisoners who try to run quickly and effectively.
Another example of skill requirements in the police is the fitness tests which
were introduced to make sure that applicants can perform the role which can In the prison service the HR department would also see that the UK has a
require elements of physical fitness. Within this skill physical fitness is vital growing amount of people who can't speak English, they would then try to hire
within the police and personally I bel it should be raised higher within the police. people who can speak relevant languages so they can communicate with
An example of where this can be used is chasing down criminals in the police prisoners. This could also be viewed in the police service as they may recruit a
and maintaining good health. translator to understand
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