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NUR4590 / NUR 4590 Final Exam: Professional Identity of the Nurse Leader Study Guide| Modules 7-10 | Questions and Answers|Latest 2022/2023|Rasmussen$11.99
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NUR 4590 Professional Identity Of The Nurse Leader (NUR4590)
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NUR4590 / NUR 4590 Final Exam: Professional Identity of the Nurse Leader Study Guide| Modules 7-10 | Questions and Answers|Latest 2022/2023|Rasmussen
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NUR 4590 Professional Identity Of The Nurse Leader (NUR4590)
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Rasmussen College
NUR4590 / NUR 4590 Exam 1: Professional Identity of the Nurse Leader Final/ Exam 3 Study Guide| Modules 7-10 | Questions and Answers
MODULE 7: (Ch. 7 & 9)
1. Describe communication styles: VERA framework, nonviolent communication (NVC)
- NVC is based on the notion that our language is repl...
NUR 4590 Professional Identity Of The Nurse Leader (NUR4590)
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NUR4590 / NUR 4590 Exam 1: Professional Identity of the Nurse Leader Final/
Exam 3 Study Guide| Modules 7-10 | Questions and Answers
MODULE 7: (Ch. 7 & 9)
1. Describe communication styles: VERA framework, nonviolent communication (NVC)
- NVC is based on the notion that our language is replete with judgment, criticisms, labels, and phrasology that can create
defensive reactions in others based on unmet needs.
o Process: making an observation, expressing a feeling, stating what you need, making a request.
- The VERA (validation, emotion, reassurance, activity) framework for communication was developed to meet a need for
nursing students who were at a loss to communicate with persons with communication difficulties
2. Compare persuasion, negotiation, and bargaining
- Persuasion is a human communication activity designed to influence another to change attitudes or alter behaviors by the use
of techniques such as argument, reasoning, or pleading.
- Negotiation is a dialogical discussion between two or more parties to arrive at an agreement about some issue. It is used to
solve problems, conflicts, or disputes.
- Bargaining: making a series of offers and counteroffers about what each party will do, give, receive until an agreement is
reached.
, 3. Describe interpersonal communication
- Interpersonal communication is communication between two or more individuals involving face-to-face interaction while all
parties are aware of the others on an ongoing basis. Each person sends and receives information while continually adapting to
the actions of the other.
4. Describe TeamSTEPPS- what are some of the tools developed?
- Team STEPPS is an evidence-based, education and training program designed to improve patient safety by eliminating
preventable medical errors related to ineffective team communication.
- Principles: team structure, leadership, situation monitoring, mutual support, communication.
- TeamSTEPPS model strategies such as SBAR have been created to enhance teamwork communication. One of the strategies
that has been well documented and is familiar to nurses is SBAR, which stands for situation, background, assessment, and
recommendation.
- CUS model assists with speaking up and provides nurses a script to describe a situation, express feelings, suggest alternatives,
consequences.
- A crucial conversation is a tool to give constructive feedback.
5. How does poor communication influence a work environment?
- Can cause consequences for patient safety and can be deadly.
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