o-_anE&
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day-to-day operations words the development
of a corporate MI5 :
instructions
a computer program some to perform I.
by
•
runs -
product
executed computer I. hull
a specific task when
by a
•
an information system is used
by people to
perform It .
Key variable
certain processes by using computer programs to create ,
IV. total study
and distribute information I. critical success
organize ,
use
An IS :
a of that interact factor CF5
group components
to produce information .
providing businesses
•
components of an Information system are hardware , with the information
software data and and
, , processes , people processes
necessary to under -
Strategic Planning and IS stand and track
•
every organization has an overall direction ,
there is a customer 's behaviour
for
☐ need continuous strategic planning and day to has been termed
-
-
day activities a re performed to achieve the main customer relationship
of
purpose the organization management
•
Two models of
industry competitive business information
-1k
" •'
MY T.BE
structure strategy processes systems Internal
stages
of
growth
the organization does business I. The Nolan model
strategic system alters
-
a
way an
most be effective competitor I The Earl model
systems enable to
•
an
a
company ,
.
however ,
it is difficult to maintain a competitive advantage
, The Five Forces Model
barriers to entry
I threats of new
entrants
Firm
internal -
I bargaining bargaining 11
power
rivalry power customers
suppliers
electronic switching
data inter -
costs
change EDI
I
Competitors
IV
prevent by threats of substitute
:
switching costs or
products or services
better products
Information
quality Information systems
.
and the use of is very important in current
business settings
Information
systems may create competitive advantage
-
Information Systems and the Internet
Introduction to e- Business and e- Commerce
technology business processes ,
'
web can be used to improve enhance communication , and
perform business transactions security
'
potential areas in the business a re production processes , customer -
focused processes ,
and internal
processes
management
"
'
E Information business transaction that
commerce is
any exchange of or is
-
information
"
facilitated by the use of and communication technologies
B2B B2C B2G
types activities C2C
'
of e-commerce :
, , , and
E
systems
' -
commerce :
-
E- shops are virtual storefronts that sell products and services online
E- malls provide of
-
a common interface to the participants
range
E- procurement whole of services supplies
-
is the process obtaining ,
and
fulfilment
equipment from Identifying a business need
through the Of contract
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