4 out of 4 points
r service requirements placed on employees should:
WEEK 2
WEEK 3
WEEK 4
WEEK 5
WEEK 6
Selected Answer:
Answers:
A. Be clear in job descriptions and covered during performance evaluations
A. Be clear in job descriptions and covered during perfo...
HLTH-4000-3,Intro to Hlth Mgt.2018 Fall Quarter 08/27-11/18-PT5 Exams Review Test
Submis
HLTH-
4000-
3,Intro to
Hlth
Mgt.2018
Review Test Submission:
Fall
Quarter
Exam - Week 6
08/27-
11/18-PT5
COURSE HOME User Elizabeth Anayochi Korie
Course HLTH-4000-3,Intro to Hlth Mgt.2018 Fall
SYLLABUS Quarter 08/27-11/18- PT5
Test Exam - Week 6
COURSE CALENDAR Started 11/11/18 7:23
AM Submitted 11/11/18
COURSE OVERVIEW 9:11 PM Due Date
11/19/18 1:59 AM Status
Completed
PRESENTERS Attempt 84 out of 250 points
Score
COURSE INFORMATION Time 13 hours, 48 minutes
Elapsed
RESOURCE LIST Instructi Please answer each question below and click Submit
ons when you have completed the Quiz.
CLASS CAFÉ All Answers, Submitted Answers, Correct Answers
Results
CONTACT THE Displaye
d
INSTRUCTOR
Question 1 4 out of 4 points
Performance appraisals are
MY GRADES useful to:
DOC SHARING Selected D. All of the above
Answer:
WEBLIOGRAPHY
Answers A. Identify areas of performance
needing improvement
:
ACADEMIC WRITING B. Adjust compensation
based on performance
KALTURA MEDIA C. Decide promotions of staff
UPLOADER D. All of the above
This study source was downloaded by 100000848746673 from CourseHero.com on 07-11-2022 14:08:10 GMT -05:00
WEEK 1
Question 2 4 out of 4 points
Customer service requirements placed on employees should:
WEEK 2
Selecte
A. Be clear in job descriptions and covered
d during performance evaluations
WEEK 3 Answer:
A. Be clear in job descriptions and covered
Answers during performance evaluations
WEEK 4 :
B. Be dictated by the chief executive officer
WEEK 5 C. Be communicated through
seminars and conferences to certain
specific individuals
WEEK 6 D. Be overlooked for individuals who
have no internal or external customers
DISCUSSIONS
Question 3 4 out of 4 points
EXAMS Total quality management (TQM), referred to as in health
care, became the new paradigm for quality
ASSIGNMENTS improvement within the U.S.during the 1980s and
1990s.
Selected B. Continuous Quality Improvement
SAFEASSIGN DRAFTS A. End Result System
Answer:
TOOLS B. Continuous Quality Improvement
Answers:
C. Quality Assurance
D. Retrospective Utilization Review
STUDENT SUPPORT E. Systems Improvement
WALDEN LINKS
GUIDELINES AND Question 4 4 out of 4 points
HR decisions need to be strategic
POLICIES because of:
Selected
Answer: A. Increasing competition among HSOs
Answers
A. Increasing competition among HSOs
: B. The need to analyze jobs
C. Trends in using incentive compensation
D. All of the above
Question 5 4 out of 4 points
The Dartmouth Atlas of Health Care illustrates the wide variations in
medical practice that cannot be explained by illness severity
or patient preference; the atlas was created by .
Selected C. John Wennberg
Answer: A. Mark Chassin
Answers: B. Avedis Donabedian
C. John Wennberg
D. Institute for Healthcare Improvement
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