STANDARD FORM CONTRACTS
This defined as the Vodafone’s own type of contract, which most time contain words
that relate to custom made offers and acceptance that will fit the individual business
needs. In relation to Vodafone, this contract would be Vodafone offering a specific
offer that matches up to the needs of the customer that is in the agreement.
WHAT ARE TERMS?
Terms are defined as the things that bound the parties in a contract with Vodafone
together. These are the things in which both parties are obligated to fulfill.
TYPES OF TERMS
There are two types of terms that are in every contract with Vodafone.
1. Express Terms
2. Implied Terms
EXPRESS TERMS
These types of terms are statements made, either verbally or written, in which
parties involved in the contract (Vodafone and the customer) agree to. These terms
create the fundamental parts of any contract with Vodafone. Express Terms can
either be conditions or warranties.
Conditions form the root of the contract. E.g. a condition in a contract with
Vodafone would be to ensure that the private information of customers is kept
private/confidential. Other conditions may refer to their services, prices/charges, loss
of items such as sim or mobile phone, etc. If these conditions are not fulfilled, then it
would be deemed as a breach of contract. This can lead to the injured party claiming
damages or reject the contract.
Two types of conditions within a Vodafone contract are:
1. Length of Agreement
2. Charges
Warranties are less important terms and they do not go to the root of the contract.
Breach of a warranty will only give the injured party the opportunity to claim
damages. Warranties within a Vodafone contract covers the damages of the
hardware or software of the product that you may experience. These warranties only
last for a period of time depending on your device. It doesn't cover accidental or
liquid damage.
Two types of warranties within a Vodafone contract are:
1. Liability which means that Vodafone will not be responsible for any damages
or loss that is not caused by them.
2. if their service, terms or charges have changed.
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