, BOOKTOK ACADEMY
Read the following scenario and then answer the question that follows.
Thandi is the HR manager of a manufacturing organisation in Africa. Currently, she is studying the way work
moves through the organisation. The first step involved is an examination of the desired and actual outputs in
terms of both quality and quantity.
Top management at your organisation is of the opinion that orientation is a waste of time and money. You
have read in an article that orientation can be beneficial to an organisation. Convince top management to
consider implementing an orientation programme by identifying the advantages of an effective orientation
programme from the list below.
a improved feelings of security
b improved work-life balance
c reduced stress and anxiety
d new employees will feel welcome and uncertainty will be reduced
e higher job dissatisfaction
Select one:
@® a,candd
a, dande
a, b, and d
b, candd
, BOOKTOK ACADEMY
Retaining productive and talented employees is one of the most important functions of management. With
reference to the determinants of retention, which of the following obligations do employees expect their
employers to fulfil?
Select one or more:
to ensure fairness in appraisal and promotion procedures
to work contracted hours
to provide adequate onboarding and orientation
to allow time off to meet family and personal needs
to be flexible and to go beyond their job description
Maryam is a newly appointed debtors clerk at ABC Trading. Maryam and her employer both have certain
unwritten expectations of the employment relationship. Maryam expects her employer to treat her with
dignity and respect, to pay her a reasonable salary and to provide her with a challenging but fair workload.
Maryam’s employer in turn expects her to give her best in her work efforts, not to be a clock watcher and to
be loyal to the organisation. What type of informal contract or agreement is referred to in this scenario?
Select one:
social contract
® psychological contract
employment contract
unstructured contract
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