learning After reading this chapter, you should be able to do the following:
■■ Explain why strategic management is important to the
outcomes organisation.
■■ Define ‘strategy’ and ‘strategic management’.
■■ Describe the nature of strategic decisions.
■■ Explain what success means in strategic terms.
■■ Differentiate between the different levels of strategy.
■■ Differentiate between emergent and deliberate strategies.
■■ Explain why a pure process perspective on strategy is not
appropriate.
case Steve Jobs1
study Behind the phenomenal success of Apple Inc. is the late Steve Jobs, one
of the most admired business leaders of all time. Phrases and words like
‘the rock star of technology’, ‘irreplaceable’, ‘visionary’ and ‘the best CEO
that ever lived’ have been used to describe Jobs. Yet above all, Steve
Jobs was also fallible. As his biographer Walter Isaacson noted, ‘He was
not a model boss or human being, tidily packaged for emulation. Driven
by demons, he could drive those around him to fury and despair. But
his personality and passions and products were all interrelated, just as
Apple’s hardware and software tended to be, as if part of an integrated
or applicable copyright law.
system.’
Jonathan Ive, VP of industrial design at Apple, worked closely
with Jobs and was the design wizard behind the iPhone and other
successful Apple products. He was named top designer in technology
by FORTUNE and was described by Jobs as follows:
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‘He understands what we do at our core better than anyone … if I had
a spiritual partner at Apple, it’s Jony.’ Yet this successful and productive
relationship was not always plain sailing. Ive would be particularly
displeased when Jobs presented design ideas as his own: ‘[Jobs] will go
through a process of looking at my ideas and say, “That’s no good. That’s
not very good. I like that one.” And later I will be sitting in the audience and
he will be talking about it as if it was his idea. I pay maniacal attention to where
an idea comes from, and I even keep notebooks filled with my ideas. So it hurts
when he takes credit for one of my designs.’
Despite the occasional friction, however, Ive held Jobs in high regard,
crediting him with providing the motivation and drive to turn ideas into
reality. In turn, Jobs claimed to have entrusted Ive with more freedom
and operational power than anyone else at Apple. The partnership
certainly was very productive, with Jobs and Ive sharing credit for over
200 patents.
Organisations generally have an imperative to survive and to perform
chapter
above the average. The study of strategic management focuses on how
orientation organisations achieve this competitive advantage, in other words how
they achieve superior performance and sustainability in the long run.
However, as the case study on Steve Jobs suggests, the role of people in
influencing strategy in the organisation cannot be underestimated.
In this chapter, we review the origins of strategic management, explain
the traditional process perspective of strategic management, discuss the
new perspectives on strategy that influence our thinking about strategic
management, describe strategic management as we see it today, and
introduce our approach to this book.
The origins of strategic management
The traditional strategic management process
New perspectives on strategic management
or applicable copyright law.
Strategic management today
A contemporary strategic management framework
2
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AN: 932462 ; Venter, Peet.; Practising Strategy : A Southern African Context
Practising Strategy.indb 2 12/9/2014 9:08:26 AM
Account: s7393698
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