Skoledo samenvatting Lean Six Sigma Green Belt Define-fase
6 views 0 purchase
Course
Lean Six Sigma Green Belt
Institution
Lean Six Sigma Green Belt
Ieder verbeterproject start met een goed opgezet plan. In deze samenvatting van de 'Define-fase' uit de Lean Six Sigma Green Belt van Skoledo leer je hoe je een Project Charter opstelt. Ook leer je hoe je de stem van de klant onderzoekt met behulp van bijvoorbeeld het KANO-model of QFD, hoe je deze...
, Inhoudsopgave
Define-fase .......................................................................................................................3
De Project Charter ................................................................................................................... 3
Het selecteren van een verbeterproject .................................................................................... 4
Nominale groepstechniek......................................................................................................... 5
De Business Case...................................................................................................................... 5
De Probleemomschrijving ........................................................................................................ 5
Het modelleren van processen ................................................................................................. 6
SIPOC ...................................................................................................................................... 7
VOC en CTQ ............................................................................................................................. 8
QFD ......................................................................................................................................... 8
Kano-model ........................................................................................................................... 10
VOB ....................................................................................................................................... 11
Doelstellingen formuleren...................................................................................................... 12
Stakeholders .......................................................................................................................... 12
Project managen .................................................................................................................... 13
Outputs Define-fase ............................................................................................................... 14
Skoledo 2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Skoledo. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.85. You're not tied to anything after your purchase.
