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Unit 2 P2 M2
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Btec level 3 business unit 2
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Describe the main employability, personal and communication skills requiredwhen applying for a specific job role.
Employability skills:
Suitable qualifications
Experience in a similar role
Knowledge of products and services
Experience of specific industry
Effectiveness in meeting personal and team targets.
Ability to observe and raise professional standards.
Different jobs require different types of qualifications. Some employers will be
pleased to take on applicants with basic GCSE qualifications, while others may
require more specific skills, such as accountancy, marketing and human resources.
Employers often look for candidates with problem-solving, communication and
critical skills, consequently candidates with A levels or a BTEC National
qualification have more opportunities and chances to qualify for a specific job role.
Experience in a similar role:
wok Experience in a similar field can be beneficial since candidates can demonstrate
that they have some background knowledge of the pathway and can master the field
with further job opportunity. Such applicants are more likely to get the job since they
demonstrate understanding and clear knowledge of the job hence require less training
and effort from the employers. The previous experiences can also display skills that
are required directly in the new organisation, again improving the chances of gaining
work placement.
Knowledge of products and services:
Product and service knowledge is vital, especially if one intends to work in a
customer service role. An applicant will improve the chances of obtaining a job if they
can demonstrate knowledge of the products or services that the business delivers.
Experience of specific industry:
If one has worked in a similar industry before, they should make this very clear to a
prospective employer when applying for a job. Experience of a particular industrial
sector is highly valued by employers, as employees can bring with them, tips and
information that can be used in the new business to aid prosperity and success.
Candidates from similar field, in other organisations tend to have greater variety of
knowledge, that they can bring with them when employed to a new organisation.
Effectiveness in meeting personal and team targets:
Meeting targets is vital for business success. Individual employees must be able to
meet targets. If one can demonstrate that they can meet targets and deadlines, they are
likely to make one stand out at interview. If one has worked towards targets in
previous jobs, regardless if they are personally set out goals or goals set out by the
company, an employer will consider that candidate.
Personal Skills and communication skills:
* Patient and hard-working
, * Team worker
* Interpersonal skills
* Co-operation
* Negotiation
* Interviewing skills
Patient and hard-working:
Patience is required in many jobs, especially if one is dealing with members of the
public. Employees who can remain patient in difficult situations and complete the task
set out are highly valued by employers. Being patient with the public is not always
easy, and it is undoubtedly easier with some people than with others. Patience is an
important skill for a corporation. Rushed decisions are rarely the best ones; it is
usually much better to reconsider options and potential consequences before making
decisions. Hence applicant who inherit such qualities are significantly valued.
Furthermore, candidates that can demonstrate the ability to complete their tasks,
rather than spending time talking, answering phone calls or surfing the internet during
working hours will not make a good impression. It can be very difficult to avoid
distractions at work, but it is important that any employee, including you, is able to
avoid them and do the job that they have been employed to do.
Team worker:
Another important skill that is very important is to work as part of a team. Developing
rapport in developing corporations allows workers to work effectively an increase
productivity of the company. Team work means to build a strong bond among your
team mates and work with them to ensure the best profit for the company.
Interpersonal skills:
Interpersonal skills enable us to communicate with other people, promote positive
relationships in the workplace and so enable the job to be done better or more
efficiently. Some people are naturally good at getting on with others and encouraging
colleagues, but it is possible to learn good interpersonal skills. If you think your skills
might be lacking in this area, it would be worth working on them- such abilities will
make you more employable. Some interpersonal skills are very simple: such as
smiling. A cheerful smile can reduce negativity and encourage someone to listen and
communicate with you.
Co-operation:
Line managers expect employees to co-operate with their ideas and wishes. As an
employee, you should work co-operatively with other colleagues wherever possible.
This also means, if you are asked to do something at work, you get on with doing it in
a positive and constructive manner rather than complaining about it to other people.
Negotiation:
Another useful skill for an employee is the ability to negotiate effectively. Negotiating
involves discussing a topic in order to produce some sort of agreement or common
ground. At the start of negotiations, the parties involved usually have quite different
opinions on what should happen. The art of negotiation is finding common ground
that both parties can agree upon-making it a ‘win-win’ situation. Negotiation is the
process of seeking agreement and can therefore be useful for resolving conflicts
between members of staff, agreeing budget allocations and during interviews,
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