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Developing Effective Communication in Health and Social Care

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1 Understand effective communication and interpersonal interaction in health and social care 2 Understand factors that influence communication and interpersonal interaction in health and social care environments 3 Understand ways to overcome barriers in a health and social care environment 4 Be...

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  • September 9, 2022
  • 20
  • 2017/2018
  • Essay
  • Unknown
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HAPPY VALLEY
SPECIAL SCHOOL

1|Page

,Contents:



Contexts of communication



Forms of communication



The importance of communication in the preferred style or language of the
child



The role of verbal and non-verbal communication



Communication and language needs and preferences



Technical and human aids to communication



How to address Cultural differences



What is a Communication passport?



Argyles communication cycle



Tuckman’s stages of group interaction




2|Page

, Unit 1: Developing Effective Communication in Health & Social Care

Happy Valley Special School



Contexts of Communication

One-to-one communication

One-to-one communication is when one person speaks with another
individual. This can be between two care professionals or with relatives of
those receiving care. It is important because it allows them to take turns at
talking and listening which creates a positive atmosphere where the best
communication can take place, also it allows the child to keep full
confidentiality within the space without becoming embarrassed and
withholding vital information from you. A particular child may be
uncomfortable at working in a group and so it is much better for their
communication skills to have it one-to-one instead.



Group communication

Group communication is slightly different to one-to-one communication as it
occurs with a group of three people or more, rather than just two. It can be
used during a teachers meeting or a classroom discussion, and allows people
to open up as they are surrounded by people who share similar backgrounds.
Creating the perfect, positive atmosphere is crucial while using group
discussion as the atmosphere allows everyone to open up and gain something
from the group whereas a negative and toxic atmosphere would break down
the communication within the group until there is no progress within
education, Different types of communication such as sign language or Makaton
may be used in this case to allow everyone the same treatments.



Multi-agency communication

Multi-agency communication occurs when care professionals have to
communicate with colleagues who work for different organisations – in this
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