Exam (elaborations)
Eindopdracht fase 3 productontwikkeling en kwaliteit.
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Eindopdracht productontwikkeling en kwaliteit. Beoordeeld met een 8,7
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Eindopdracht HBOproductontwikkeling
en kwaliteit
Hogeschool NCOI
02-03-2018 HBO-Bachelor Technische
Eindopdracht Bedrijfskunde
, Eindopdracht HBO Productontwikkeling en Kwaliteit
Voorwoord
Geachte lezer,
Mijn naam is
In het dagelijks leven ben ik procesoperator bij
t.
Om mijn carrièremogelijkheden te vergroten, en wellicht op termijn te kunnen solliciteren op
functies buiten de vijf ploegendienst ben ik aan de opleiding HBO-Bachelor Technische
Bedrijfskunde begonnen.
Via deze weg wil ik graag iedereen bedanken die direct of indirect heeft meegewerkt aan het
onderzoek. Dit heeft van zowel personeel van als daarbuiten veel betrokkenheid
en aanwezigheid bij de meetings gevergd. Dit wordt enorm gewaardeerd.
Met vriendelijke groet,
2
Hogeschool NCOI
, Eindopdracht HBO Productontwikkeling en Kwaliteit
Inhoudsopgave
Voorwoord.................................................................................................................................. 2
Samenvatting .............................................................................................................................. 5
Inleiding ...................................................................................................................................... 6
Leeswijzer ............................................................................................................................... 6
1. Probleemdefinitie ................................................................................................................... 7
1.1 Doelstelling ....................................................................................................................... 7
1.2 Centrale onderzoeksvraag................................................................................................ 7
1.3 Deelvragen........................................................................................................................ 7
2. Theoretisch kader ................................................................................................................... 8
2.1 Root cause analyse ........................................................................................................... 8
2.2 Brianstorm ........................................................................................................................ 8
2.3 Erosie ................................................................................................................................ 8
2.4 Startmogelijkheden .......................................................................................................... 8
2.5 Materiaalkeuze ................................................................................................................. 9
2.6 user group meetings .......................................................................................... 9
2.7 Marchwood-centrale ........................................................................................................ 9
3. Onderzoeksontwerp ............................................................................................................. 10
3.1 De context ...................................................................................................................... 10
3.1.1 Eerste incident ......................................................................................................... 10
3.1.2 Tweede incident ...................................................................................................... 10
3.1.3 Derde incident ......................................................................................................... 11
3.2 Procedure en respondenten .......................................................................................... 12
3.3 Meetinstrumenten ......................................................................................................... 12
3.4 Analyses .......................................................................................................................... 12
4. Resultaten en analyse .......................................................................................................... 13
4.1 Wordt de installatie op de juiste manier bedreven? ..................................................... 13
4.2 Kan er aan de hand van het schadebeeld een oorzaak worden aangewezen? ............. 13
4.3 Is de materiaalkeuze passend voor deze toepassing? ................................................... 14
4.4 Root cause analyse ......................................................................................................... 14
4.5 Welke eisen dienen er gesteld te worden aan het nieuwe procesontwerp? ................ 14
4.6 Wat zijn de beschikbare opties om deze problematiek te elimineren? ........................ 15
4.6.1 Optie 1 ..................................................................................................................... 15
4.6.2 Optie 2 ..................................................................................................................... 16
4.6.3 Optie 3 ..................................................................................................................... 16
3
Hogeschool NCOI
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