Which of the following customer profiles would best fit any of our PPO plans?
Correct Answer: Clara, who values network travel and craves choice and
flexibility
Which of the following is true about Cigna Medicare PPO plans? Correct Answer:
PCP selection is not required, but strongly encouraged
Which of the following is a true statement regarding features of our HMO plans?
Correct Answer: All of these
Which of the following statement(s) is accurate about Cigna Medicare plans?
Correct Answer: (INCORRECT)
Offers a wide range of Medicare and Medicaid products and plans including HMO,
HMO-POS, PPO, and stand-alone Part D
What are Cigna's guiding principles? Correct Answer: (INCORRECT)
"Do the right thing, always"
Which of the following is true about Cigna Medicare HMO plans? Correct
Answer: Some HMO plans have referrals.
Which of the following is the goal of Cigna Medicare Advantage Incentives?
Correct Answer: Improving our customers' overall health
Which of the following describes the Part D Senior Savings Model (SSM) Correct
Answer: Helps Medicare beneficiaries save on insulin
Which of the following should a Medicare sales agent rely on for the most accurate
plan information? Correct Answer: Summary of Benefits
Which statement(s) describe the Cigna Dental Allowance? Correct Answer: Offers
customers a discount if using a Cigna Dental Health provider.
Offers preventive and comprehensive from any licensed dentist except if on
exclusion and preclusion list.