2023 Cigna Recertifications QUESTIONS AND ANSWERS
Which of the following customer profiles would best fit any of our PPO plans?
Correct Answer: Clara, who values network travel and craves choice and
flexibility
Which of the following is true about Cigna Medicare PPO plans? Correct Answer:
PCP selection is not required, but strongly encouraged
Which of the following is a true statement regarding features of our HMO plans?
Correct Answer: All of these
Which of the following statement(s) is accurate about Cigna Medicare plans?
Correct Answer: (INCORRECT)
Offers a wide range of Medicare and Medicaid products and plans including HMO,
HMO-POS, PPO, and stand-alone Part D
What are Cigna's guiding principles? Correct Answer: (INCORRECT)
"Do the right thing, always"
Which of the following is true about Cigna Medicare HMO plans? Correct
Answer: Some HMO plans have referrals.
Which of the following is the goal of Cigna Medicare Advantage Incentives?
Correct Answer: Improving our customers' overall health
Which of the following describes the Part D Senior Savings Model (SSM) Correct
Answer: Helps Medicare beneficiaries save on insulin
Which of the following should a Medicare sales agent rely on for the most accurate
plan information? Correct Answer: Summary of Benefits
Which statement(s) describe the Cigna Dental Allowance? Correct Answer: Offers
customers a discount if using a Cigna Dental Health provider.
Offers preventive and comprehensive from any licensed dentist except if on
exclusion and preclusion list.
Which of the following customer profiles would best fit any of our PPO plans?
Correct Answer: Clara, who values network travel and craves choice and
flexibility
Which of the following is true about Cigna Medicare PPO plans? Correct Answer:
PCP selection is not required, but strongly encouraged
Which of the following is a true statement regarding features of our HMO plans?
Correct Answer: All of these
Which of the following statement(s) is accurate about Cigna Medicare plans?
Correct Answer: (INCORRECT)
Offers a wide range of Medicare and Medicaid products and plans including HMO,
HMO-POS, PPO, and stand-alone Part D
What are Cigna's guiding principles? Correct Answer: (INCORRECT)
"Do the right thing, always"
Which of the following is true about Cigna Medicare HMO plans? Correct
Answer: Some HMO plans have referrals.
Which of the following is the goal of Cigna Medicare Advantage Incentives?
Correct Answer: Improving our customers' overall health
Which of the following describes the Part D Senior Savings Model (SSM) Correct
Answer: Helps Medicare beneficiaries save on insulin
Which of the following should a Medicare sales agent rely on for the most accurate
plan information? Correct Answer: Summary of Benefits
Which statement(s) describe the Cigna Dental Allowance? Correct Answer: Offers
customers a discount if using a Cigna Dental Health provider.
Offers preventive and comprehensive from any licensed dentist except if on
exclusion and preclusion list.
