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Summary D2 - Analyse the factors that contribute to an effective workplace, highlighting good practice from different travel and tourism organisations.$9.73
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Unit 6 - Preparing for Employment in Travel and Tourism
Summary
Summary D2 - Analyse the factors that contribute to an effective workplace, highlighting good practice from different travel and tourism organisations.
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Unit 6 - Preparing for Employment in Travel and Tourism
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PEARSON (PEARSON)
Looking into the factors that contribute to an effective workplace using Richard Branson as an example.
Unit 6 - Preparing for Employment in Travel and Tourism
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D2 – Analyse the factors that contribute to an effective workplace highlighting good
practices from different travel and tourism organisations
Analysis of the factors that contribute to an effective workplace with highlights to good
practices used in different organisations
Working environment and relationships –
Having a good work environment is very important as it helps influence an employees
mindset towards their job. Having a positive mindset makes an employee see the positives
in their job, therefore, motivating them to seek job satisfaction by being productive and
completing their work to the highest standard. Having good work relationships is very
important also to ensuring success for a business as it makes work for employees more
enjoyable. By building a trustful relationship with an employee, an employer is able to
influence their mindset and ensure they stay motivated. Thus keeping the employee’s
confidence towards their job security. In the case of Virgin Atlantic, they have a full
understanding towards the mental health of their employees and how it can impact their
productivity.
Around 50 years ago, Richard Branson started what was called the “Student Advisory
Centre”, which was a helpline aimed at helping young employees with their problems whilst
allowing them to stay anonymous. The airline partnered with Cognacity (team of expert
psychologists) which soon turned the helpline into a business wide programme called the
“Virgin Atlantic’s Employee Assistance Program” which offered six free counselling sessions
to any employees that needed it. The helpline was normally recommended to these
employees by the airline’s mental health first aiders and has been seen as an important
inclusion to the airlines guidance, especially with the start of the pandemic, which caused
many employees to work from home, causing their anxiety to build up over things like job
security. The helpline was receiving weekly calls from many employees in an effort to help
build strength and resilience through supportive online or in person counselling sessions.
Branson had a great understanding towards the importance of an employees mindset and
that they needed support and a safety net to help keep them happy. Thus being the reason
why they offer the “Virgin Atlantic’s Employee Assistance Program”.
Incentives –
By offering employees something in exchange of achieving something is a good way to
increase their production and motivation. Incentives like bonuses are a good way to
convince and motivate an employee to stay with the business. Constantly having something
to work towards is a good way to retain employees as they will want to gain as much
incentives as possible. Premier Inn is an accommodation business and values its employees
and their hard work. Recognising an employee’s efforts in a job and rewarding them is a
good way to keep their passion for the job alive.
There have been studies conducted that shows 50% of employees feel being valued at their
job is important and helps keep them in a healthy mindset, especially if they’ve got
something to gain out of work achievements. Premier Inn wants to value its employees’
efforts and offers a discount of 25 – 50% of an employees stay. The business also offers its
employees a good wage, depending on the job position they have, such as a Head
Housekeeper who gets £10.65 per hour. Giving employees good pay over the national
average shows that Premier Inn cares about its employees and the efforts that their jobs
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