Samenvatting Qualitative research in organizations - kwalitatieve onderzoeksmethodologie (BPRA347)
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Radboud Universiteit Nijmegen (RU)
Pre Master Business Administration
Kwalitatieve Onderzoeksmethodologie
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Inhoudsopgave
Hoofdstuk 1 – Kwalitatief onderzoek in organisaties..........................................................4
1.1. Kwalitatief onderzoek............................................................................................................4
1.2. Onderzoek binnen organisaties..............................................................................................4
1.3. Mixed-methodsonderzoek.....................................................................................................5
1.4. Theoretische of praktische doelstelling..................................................................................5
Hoofdstuk 2 – De doelstelling en vraagstelling...................................................................5
2.1. De doelstelling.......................................................................................................................5
2.2. Theoriegericht onderzoek......................................................................................................5
2.2.1 Theorie toetsen.......................................................................................................................................6
2.2.2 Theorievorming.......................................................................................................................................6
2.3 Praktijkgericht onderzoek.......................................................................................................7
2.4 De vraagstelling.......................................................................................................................8
2.5 Deelvragen..............................................................................................................................8
Hoofdstuk 3 – Het verkrijgen van toegang tot organisaties................................................8
3.1 Onderzoek voor een studie.....................................................................................................8
3.2 Opdrachtonderzoek................................................................................................................9
3.3 Contact leggen........................................................................................................................9
3.3.1 Face-to-face-benadering.........................................................................................................................9
3.3.2 Telefonische benadering.........................................................................................................................9
3.3.3 Een brief schrijven...................................................................................................................................9
3.3.4 Een e-mail sturen..................................................................................................................................10
3.3.5 Een contactpersoon inzetten................................................................................................................10
3.4 Het onderzoeksproces...........................................................................................................10
3.5 Verslag uitbrengen................................................................................................................10
3.5.1 Onderzoeksresultaten verzenden per e-mail.......................................................................................10
3.5.2 Onderzoeksrapport toesturen per post................................................................................................10
3.5.3 Persoonlijk overhandigen onderzoeksrapport.....................................................................................10
3.5.4 Het presenteren van je onderzoek.......................................................................................................11
Hoofdstuk 4 – Het plan voor dataverzameling..................................................................11
4.1 Onderzoeksstrategie.............................................................................................................11
4.1.1 De casestudy.........................................................................................................................................11
4.1.2 Veldstudie.............................................................................................................................................11
4.1.3 Interviewstudie.....................................................................................................................................12
4.1.4 Archiefonderzoek..................................................................................................................................12
4.2 Selectie van een casus...........................................................................................................12
4.2.1 De enkelvoudige casestudy...................................................................................................................13
4.2.2 De meervoudige casestudy...................................................................................................................13
4.3 Definitie van centrale begrippen...........................................................................................13
4.4 Keuze voor een onderzoeksbenadering.................................................................................13
4.5 Operationalisering.................................................................................................................14
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, 4.6 Selectie van bronnen en methoden.......................................................................................14
Hoofdstuk 5 – Het verzamelen van documenten...............................................................15
5.1 Bestaand materiaal als bron..................................................................................................15
5.2 Het selecteren van documenten............................................................................................15
5.2.1 Inhoudelijke relevantie.........................................................................................................................16
5.2.2 Onderlinge samenhang.........................................................................................................................16
5.2.3 Periode..................................................................................................................................................16
5.2.4 Domein..................................................................................................................................................16
5.2.5 Betrokken actoren................................................................................................................................16
5.2.6 Medium.................................................................................................................................................16
5.3 Hoe krijg je toegang tot je documenten?...............................................................................16
5.3.1 Openbare documenten.........................................................................................................................17
Hoofdstuk 6 – Interviewen...............................................................................................18
6.1 Open interviews....................................................................................................................18
6.2 De selectie van respondenten...............................................................................................19
6.3 Het voorbereiden van je interviewvragen.............................................................................19
6.3.1 Het ontwikkelen van vragen.................................................................................................................19
6.4 Het voorbereiden van het interviewproces...........................................................................20
6.5 De registratie van je interview..............................................................................................21
Hoofdstuk 7 – Participerende observatie..........................................................................21
7.1 De organisatie onderzoeken van binnenuit...........................................................................21
7.2 Het voorbereiden van je observatie......................................................................................21
7.3 Verschillende rollen als observant.........................................................................................22
7.4 Het selecteren van een sociale situatie..................................................................................22
7.5 Toegankelijkheid, niet verstoren sociale situatie, openlijke of verborgen onderzoeksrol......22
Hoofdstuk 8 – Het analyseren van kwalitatief materiaal..................................................23
8.1 De kenmerken van kwalitatieve inhoudsanalyse...................................................................23
8.2 Inductieve of deductieve benadering....................................................................................23
8.3 Het proces van coderen.........................................................................................................24
8.3.1 Inductief coderen..................................................................................................................................24
8.3.2 deductief coderen.................................................................................................................................25
8.4 Het bijhouden van memo’s...................................................................................................25
8.4.1 Observatiememo’s................................................................................................................................26
8.4.2 Theoretische memo’s............................................................................................................................26
8.4.3 Methodologische memo’s....................................................................................................................26
8.4.4 Reflectieve memo’s...............................................................................................................................26
8.5 Het interpreteren van je materiaal........................................................................................26
8.5.1 Triangulatie...........................................................................................................................................27
8.5.2 Intercodeurbetrouwbaarheid...............................................................................................................27
8.5.3 Peer debriefing......................................................................................................................................27
8.5.4 Intersubjectiviteit..................................................................................................................................27
8.5.5 Zelfreflectie...........................................................................................................................................27
8.6 Het rapporteren van je analyse.............................................................................................27
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, Hoofdstuk 9 – Conclusie en discussie...............................................................................28
9.1 Terug naar je doel- en vraagstelling.......................................................................................28
9.2 Het antwoord op je centrale vraag........................................................................................28
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