Summary
Summary case 3 HPI4002
- Course
- Institution
Summary of case 3 Quality Management in Healthcare with accompanying lectures
[Show more]
Seller
Follow
daniquelisa
Reviews received
Content preview
Lecture Case 3 Quality Management in Health Care IQMIt is important to improve the quality and safety of care; for example: how can a similar incident be
prevented in the future (so basically how will we do better in the future?)
It happens a lot that wrong decisions are made (wrong leg amputated or nurses using a different
drug due to similar packages)
Innovation and Quality Management are important due to and for:
Challenges in healthcare
Demands by patients and family
Prevention of unnecessary harm
Improvement
1.What is quality of care?
Quality of care: there are two types of influential definitions about this
Donabedian, 1980: the kind of care which is expected to maximize an inclusive measure of
patient welfare, after one has taken account of the balance of expected gains and losses that
attend the process of care in all its parts.
Institute of medicine, 1990: the degree to which health services for individuals and
populations increase the likelihood of desired health outcomes and are consistent with
current professional knowledge.
Differences in these definitions:
Institute of medicine described outcomes narrower (health outcomes instead of patient
welfare)
Why a definition for quality of care?
Common understanding
Guides the operationalization (you know what to focus on) and measurement
Influence the choice of interventions and policies
2. Which dimensions of quality of care can be distinguished?
Dimensions of quality of care: (in order to measure quality) -> in total 6
o Safety: makes sure that the treatment given to patients does not harm them. Easy to spot
when a person has an adverse reaction (due to wrong dosing from example). This is an
example of a safety issue. However it is easy to see when harm is done but not to address
the roots of it.
o Effectiveness: how well treatments are carried out versus how they were designed (potential
gap between intension and outcome). From design to implementation basically.
o Equity: about fairness, how treatments/outcomes differ between groups of patients (based
on race/ gender). Some medications are also more appropriate for certain patients
compared to the larger group
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller daniquelisa. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.77. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67096 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now