Class notes
Making Diversity Work () - Lecture Notes
- Course
- Institution
Lecture notes of 52 pages for the course Making Diversity Work at UU
[Show more]
2 reviews
By: fietjeisa • 1 year ago
By: AnneleinVlieg • 2 year ago
Really complete and easy to read lecture notes, I would certainly recommend!
Seller
Follow
Sam2002
Reviews received
Content preview
Making Diversity Work:Building Inclusive Organizations
Lecture 1 – The Many Faces of Diversity
Overview of course
- Theory and research regarding the benefits and challenges of building diverse
and inclusive organizations.
- Multidisciplinary approach to gain a multi-level understanding of how to promote
diversity and inclusion (D&I) at the:
• Institutional level
• Symbolic level
• Experiential level
Inequality
- Is a seven headed monster, so it needs a multi-level, interdisciplinary approach
Multi-level, interdisciplinary approach
- Symbolical
• How are women and non-dominant groups and their societal roles represented
in the linguistic, narrative and visual structures that shape the organization?
- Institutional
• What are effective responses to inequality and exclusion at work on the
institutional level?
- Experiential
• How do women and non-dominant group members experience the many forms
of inequality in the workplace? How do these groups experience institutional
measures aimed at correcting these inequalities?
- These levels interact with each other
- So, we need an integrated and evidence-based approach
What is diversity?
- Everything that distinguishes people from one another.
BUT
- Most attention for dimensions on which differences in outcomes and
discrimination occur.
Diversity dimensions
- Surface-level dissimilarity (relatively visible / readily detectable)
- Deep-level dissimilarity (relatively invisible / underlying)
AND
- Diversity on relationship-oriented attributes (for example: Gender, Age,
Personality, Values)
- Diversity on task-oriented attributes (for example: Education level, Formal
credentials and titles, Task knowledge, Experience)
- Galinsky and colleagues:
• Diversity present in groups, communities, and nations
• Diversity acquired through individuals’ personal experiences
,Which diversity matters?
- Matters for what?
Why organizations work with diversity?
1. Moral reasons
• Equal treatment
• Equal opportunity
• Equal outcomes
2. Societal reasons
• Emphasize good outcomes
• Focus on consequences of inequality
(practical outcomes)
3. Compliance
• Organizations in the Netherlands need a discrimination free workplace (anti-
discrimination policy), it’s mandatory.
4. Synergetic reasons
• Relationship employee and organization
• Personal and business economic growth
• Employee satisfaction
• Harmony among employees
Synergie -> een situatie waarin het effect van een samenwerking groter is dan
elk van de samenwerkende partijen afzonderlijk zou kunnen bereiken.
5. Business-economic reasons
• Attract diverse employees
• Increase service to diverse populations
• Increase well-being, retention of employees
• Improve relations between employees
• Increase creativity and productivity
• Reduce lawsuits/legal challenges
• Enhance reputation
The “business-case” for diversity
Which diversity matters?
- Matters for what?
- Not self-evident that diversity leads to better performance and innovation.
• Social identity theory (Turner et al., 1987)
• Similarity-attraction theory (Byrne, 1971)
• Information-elaboration processes (o.a. Oldham & Cummings, 1998)
➔ Climate for inclusion = key
Diversity -> team performance
,Climate for inclusion:
- Fair and unbiased treatment of employees
- Open toward and values differences between employees
- Includes all employees in decision making
Consequences of perceived inclusion
- Sense of inclusion (how am I treated here?)
- Climate of inclusion (how are people treated in this organization?)
Perceived inclusion:
- Perception of employee that the group gives them a sense of authenticity and
belonging.
Antecedents of perceived inclusion:
Inclusive climate as a buffer
, (Sahin, Van der Toorn, Jansen, Boezeman, & Ellemers, 2019)
➔ je hoeft de analyses uit het artikel niet allemaal te begrijpen, maar vooral de
conclusies en resultaten van de studie.
Conclusion
- Climate for inclusion buffers negative effects of feelings of dissimilarity on
perceived inclusion.
- Deep-level dissimilarity was more important than surface-level dissimilarity for
social inclusion at work (but not always found).
- Climate for inclusion not only benefits inclusion of “dissimilar” people, but also
“similar” people
• Recent studies on gender-inclusive bathrooms in organizations -> signal of
“egalitarian social environment”
Mechanisms of inclusion
- Social categorization and intergroup bias
- Similarity-attraction (e.g., subgroup formation)
- Minority stress and related processes (e.g., monitoring environment for cues of
belonging)
From best practices to best methods
- Diversity and inclusion policies should be:
• Integrated (covering the full HR cycle)
• Systematically developed and implemented
• Evidence-based (based on scientific insights)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Sam2002. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.55. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
48072 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 15 years now