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Organization Theory & DesignQ1. Choose the option that best completes the following statement. According to Perrow, an
organization that performs nonroutine tasks will have a _______
- Flat hierarchy of authority
- High degree of formalization
- Mechanistic structure
- Centralized decision-making authority
Q2. During video lecture 7.1, we talked about two views on organizational conflict. Based on this
video lecture, which statement(s) is/are correct? Choose the best answer.
1) The arena metaphor fits the unitary view.
2) The conflict view is also referred to as unitary view
- Statement 1 is correct, statement 2 is incorrect
- Statement 2 is correct, statement 1 is incorrect
- Both statements are correct
- None of the two statements is correct
Q3. Agilent’s focus on speed as part of its new organizational culture is best described as change in
which of the following concepts?
- Instrumental value
- Cultural artifact
- Cultural assumption
- Terminal value
Q4. An organization in a very stable environment needs to be least concerned about which of the
following?
- Individualized role orientation
- Institutionalized role orientation
- Strong subunit orientations
- Hypocrisy attribution dynamics
Q5. Which strategy involves specializing in one segment of a market and concentrating all of the
organization’s resources on that segment?
- Horizontal integration
- Focus
- Vertical integration
- Diversification
Q6. In video lecture 7.3, we talked about two perspectives on organization politics. Which statement
about these perspectives is most accurate?
, - The Machiavellian perspective focuses on pursuing own interests; The necessary perspective
views politics as an essential process to overcome differences between actors
- The Machiavellian perspective focuses on politics as essential process to overcome
differences between actors. The necessary perspective focuses on pursuing own interests
- The Machiavellian perspective is also known as the Necessary perspective
- None of the answer options is correct.
Q7. What is unsuitable as a means to change organizational culture?
- Fixed, collective and formal socialization tactics
- Culture fit interviews during hiring and targeted recruitment for new value match
- Posting new values and rewarding role models exemplifying these
- Keep stories about former leaders from old culture alive to create a sense of legacy
Q8. The shift to online teaching at the start of the COVID-19 crisis can be characterized as a _____
(select th best answer option)
- Revolutionary change (Jones) or a Bold stroke (Burnes)
- Revolutionary change (Jones) or an incremental change (Burnes)
- Evolutionary change (Jones) or a punctuated equilibrium (Burnes)
- Evolutionary change (Jones) or an incremental change (Burnes)
Q9. In video lecture 6.1.1, we discussed planned and emergent change in relation to the TROPICS
model. Based on this video lecture, which statement(s) is/are correct? Choose the best answer.
1) A planned change approach is well suited to address messy situations
2) An Emergent change approach is well suited to address soft complexity situation
- Statement 1 is correct, statement 2 is incorrect
- Statement 2 is correct, statement 1 is incorrect
- Both statements are correct
- None of the two statements is correct
Q10. Which of the following is an assumption of the Carnegie model of decision-making?
- Decision-making is affected by the preferences and values of decision makers
- Solution is chosen by unanimous agreement among all the stakeholders
- Before making a decision, managers generate the full range of possible alternatives
- All the information required for decision-making is available
Q11. Which of the following functions typically has the most organic structure?
- Sales
- R&D
- Manufacturing
- Materials Management
,Q12. Stouten et al. (2018) recommend formulating a compelling change vision. Based on their one
content recommendation for formulating a compelling vision, what would you evaluate as the best
vision among the options below?
- At the technology support department of our university faculty, we aim to make all online
teaching activities sustainable until after the COVID-10 crisis.
- The top management of Volkscar views electric driving as the future, for that reason we
reallocate all our existing R&D funds towards a new R&D center focused on developing
electric cars.
- At GreenEnergy, we want to work together throughout the organization to make our work
processes energy neutral by 2022. We all share and contribute to this aim, from support
staff, to operating core, to management
- At the Central University, we want to facilitate a cultural shift towards research excellence
and we will start to hire top researchers who will take over bachelor and master teaching
coordinators roles from our current educators
Q13. Imagine two competing restaurants “great taste café” and “Bistro Bon Manger” having the
same number of employees. If Bistro Bon Manger is a taller organization, which of the following
statements is incorrect?
- Bistro Bon Manger has a smaller average span of control than its competitor
- Great Taste Café is likely to have lower bureaucratic costs than its competitor
- Supervisors in Bistro Bon Manger are likely to have less time for subordinate training
- There is reason to expect service to be spottier (more mistakes occur) in Great Taste Café
Q14. Which of the following culture-structure combination is the most likely to enable organizational
members to flexibly respond to changing environmental conditions?
- Weak organizational culture and decentralized structure
- Strong organizational culture and decentralized structure
- Weak organizational culture and centralized structure
- Strong organizational culture and centralized structure
Q15. In video lecture 7.1 we discussed that by redesigning the organizational structure, conflict
managers can affect organizational sources of conflict. Based on this video lecture, which
statement(s) is/are correct? Choose the best answer
1) Horizontal task specialization is likely to increase interdependence of sub-units
2) Horizontal differentiation is likely to increase the risk of incompatible performance criteria
- Statement 1 is correct, statement 2 is incorrect
- Statement 2 is correct, statement 1 is incorrect
- Both statements are correct
- None of the two statements is correct
Q16.
Nestlé, a global consumer goods and food company, experience loss of market share in different
national markets. A consulting report indicates that the problem is that competitors are faster in
, responding to changes in consumer preferences. Which of the following design levels would you
recommend to Nestlé’s CEO to use to reduce the problem as effectively as possible?
- Decreasing centralization
- Increasing standardization
- Decreasing horizontal differentiation
- Increasing vertical differentiation
Q17.
Which of the following is an example of organizational learning that involves exploration?
- A supplier implements a Total Quality Management program
- A steel mill refines its production processes
- An automobile manufacturer enters into a strategic alliance
- A software services company modifies its existing leaving policy
Q18.
Which of the following terms refers to the state of discomfort or anxiety that a person feels when
there is an inconsistency between his or her beliefs and actions?
- Illusion of transparency
- Cognitive dissonance
- Illusion of control
- Self-concordance
Q19.
For a soft drinks company, which of the following will be considered forward vertical integration?
- Buying a bottling and trucking company that distributes soft drinks
- Taking over a company that provides software services
- Establishing a company that manufactures and sells snack foods
- Buying sugar plantations
Q20.
As the energy transition is calling many technologies into question and new business models are not
yet clear, which of the following organizational forms is most likely to benefit utility companies in
this business environment?
- We have too little information to say
- Mechanistic
- Traditional
- Organic
Q21.
When you observe individuals within an organic organization responding to a new situation in a very
similar way independently from one another, what most accurately describes the organization’s
socialization process outcome?
- Internalized role orientation
- Individualized role orientation
- Instrumental role orientation
- Institutionalized role orientation
Q22.
During video lecture 6.2.3., we talked about the influence of institutions on organizations. Based on
this video lecture, which statement(s) is/are correct? Choose the best answer.
(1) Organizations violating institutions are seen as less legitimate, which weakens their authority
position.
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