The unit enables learners to explore the various types of information used in business organisations which will develop their understanding as the unit progresses. By discussing the variety of communication media available and drawing on their work experience or part-time employment, learners will ...
outline electronic and non electronic methods for communicating business information
using examples for different types of audience
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Level 3 BTEC Business Extended Diploma
UNIT 4 P7 - Outline electronic and non-electronic
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Unit 4 – P7
FOR NOTES AND GUIDLINE PURPOSES ONLY, COPYING THE
WHOLE DOCUMENT WILL BE COPYWRITE.
USE SENSIBLE.
Staff guard sheet
Electronic and non-electronic methods of communicating information
used by Thorpe Park
TYPES OF ELECTRONIC METHODS
Mobile phones are smartphones that are used by Thorpe Park to
communicate with customers and employees. This is done using instant
Mobile Phones messages and phone calls which does not require special hardware. Both
males and females can have access of mobile phones. Customers for
instance, use mobile phones to call the business requesting customer service,
making reservations etc. A huge benefit of mobile phones is that one can
leave a voicemail and it is less costing and less time consuming. This type of
electronic method is used by any candidate that has the knowledge to use it
for the business
The Internet is a valuable business tool for research and for comparing
products, supply and prices. Under internet, Thorpe Park uses social media
like YouTube, Facebook, twitter etc to communicate information. Customers
Internet are to give reviews on this social medias for instance if a customer enjoys a
SAW ride at Thorpe Park, he or she will give a review out of 5. Blogs are also
used by the internet to promoting events, offering discounts and drawing
attention to sales is done. This is also used to show the location of the
business and to indicate the type of rides that are located at the resort. The
internet can be used by both genders and any age.
This is when the Thorpe Park uses web cameras at different locations. An
example of video conferencing is when the business will be using Skype with
the other board members located at the other branch location in Europe.
Video Video conferencing can be done by 2 people and above therefore travelling
Conferencing cost is minimises for the business since i.e the meetings of the business is
done through webcam. This can be done by all genders and the age range of
any employee.
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