,Inhoudsopgave
Hoofdstuk 1 hoofdpunten van organiseren en managen.......................................................................6
1.1 Organiseren..................................................................................................................................6
Hoe komt een organisatie tot stand?.............................................................................................6
6 eigenschappen van een goede manager:....................................................................................6
Er zijn drie management lagen:......................................................................................................6
1.2 Managen...................................................................................................................................7
1.3 Drie algemene organisatieproblemen..........................................................................................7
1.4 Organisatiestromingen.................................................................................................................8
Klassieke organisatiekunde.............................................................................................................8
Frederick Taylor..............................................................................................................................8
Henri Fayol......................................................................................................................................8
Gedragskundige benadering...........................................................................................................8
Revisionisme...................................................................................................................................9
Likert en zijn ‘Linking pin’-principe.................................................................................................9
McGregors X- en Y-theorie.............................................................................................................9
Blake en Mountons ‘managerial grid..............................................................................................9
Systeembenadering........................................................................................................................9
Contingentiebenadering...............................................................................................................10
1.5 Wat blijft: organisatieverandering..............................................................................................10
1.6 Ontwikkeling en groei van organisaties......................................................................................10
1.6.1 Wintzen...............................................................................................................................10
1.6.2 Het groei- en crisismodel ven Greiner.................................................................................10
1.7 Voortdurende verbetering: de lerende organisatie....................................................................11
1.8 Social media en organisaties.......................................................................................................11
1.9 Disruptieve innovatie..................................................................................................................11
Hoofdstuk 2 Kennismaking met het 7S-model.....................................................................................11
2.1 Het 7S-model..............................................................................................................................11
2.2 Strategy......................................................................................................................................12
2.3 Structure.....................................................................................................................................13
2.4 Systems.......................................................................................................................................13
2.5 Staff............................................................................................................................................13
2.6 Style............................................................................................................................................14
2.7 Shared values..............................................................................................................................14
2.8 Social Media en het 7S-model....................................................................................................14
StudentLouise
, 2.9 Disruptieve innovatie en het 7S-model.......................................................................................15
Hoofdstuk 3 Strategie...........................................................................................................................15
3.1 Strategie.....................................................................................................................................15
De strategische driehoek bestaat uit:...........................................................................................15
3.2 De omgeving van de organisatie.................................................................................................15
DESTEP-onderzoek: kansen en bedreigingen................................................................................16
7S (sleutelvaardigheden)-model-> kwaliteiten, verbeter- en aandachtspunten..........................16
SWOT............................................................................................................................................17
Het vijfkrachtenmodel van Porter (1987).....................................................................................17
ABCD-methode voor stakeholdersanalyse...................................................................................19
3.2.3 Treacy en Wiersema............................................................................................................20
3.3 Social media en strategie............................................................................................................20
Stappenplan strategie social media (Kerkhofs 2012)....................................................................20
3.4 Disruptie en strategie.................................................................................................................21
Hoofdstuk 4 Structuur..........................................................................................................................22
4.1 Bouw van structuur....................................................................................................................22
4.2 Groeperen van taken en functies...............................................................................................22
4.3 Combinatie van F-,P-,M-, en G-indeling......................................................................................23
4.4 Organisatiestructuur volgens Henry Mintzberg..........................................................................24
Strategische top............................................................................................................................25
Het middenkader..........................................................................................................................25
De technische staf........................................................................................................................25
De ondersteunende staf...............................................................................................................25
De uitvoerende medewerkers......................................................................................................26
Configuraties.................................................................................................................................26
Coördinatiemechanismen.............................................................................................................28
Situationele factoren....................................................................................................................28
4.5 Social media en structuur...........................................................................................................28
4.6 Disruptieve innovatie en structuur.............................................................................................29
Hoofdstuk 5 systemen..........................................................................................................................30
5.1 Systemen binnen de organisatie.................................................................................................30
5.2 Systemen voor strategiebepaling...............................................................................................30
SMART..........................................................................................................................................30
Maatschappelijk verantwoord ondernemen................................................................................30
Deming-circel/PDCA.....................................................................................................................30
5.3 Systemen voor communicatie....................................................................................................31
StudentLouise
, 5.4 Systemen voor stroomlijning van bedrijfsprocessen..................................................................31
Systeem voor customer relationship management......................................................................31
Enterprise resource planningssysteem.........................................................................................31
Six Stigma-systeem.......................................................................................................................31
Systemen onder ISO 9001.............................................................................................................31
5.5 Social media en systemen...........................................................................................................31
5.6 Disruptieve innovatie en systeem...............................................................................................31
Hoofdstuk 6 Personeel.........................................................................................................................32
6.1 Ruilrelatie tussen individu en organisatie...................................................................................32
6.2 Vraag en aanbod van de organisatie...........................................................................................32
6.3 Vraag en aanbod van het individu..............................................................................................33
6.4 De humanresourcemanagement-cyclus.....................................................................................34
6.5 Sociaal media en personeel........................................................................................................34
6.6 Disruptieve innovatie en de medewerkers.................................................................................35
Hoofdstuk 7 managementstijlen..........................................................................................................36
7.1 Klassieke benadering van managementstijlen............................................................................36
Leiderschap op basis van mate van invloed..................................................................................36
Taakgericht en relatiegericht leiderschap.....................................................................................36
7.2 Inspirerend versus zakelijk leiderschap......................................................................................38
7.3 Leiderschapscompetenties.........................................................................................................38
7.4 Social media en managementstijlen...........................................................................................38
7.5 Disruptieve innovatie en leiderschap..........................................................................................38
Hoofdstuk 8 Sleutelvaardigheden........................................................................................................39
8.1 Kernbekwaamheden...................................................................................................................39
Reframing.....................................................................................................................................39
Herstructurering...........................................................................................................................39
Revitalisering................................................................................................................................39
beloning........................................................................................................................................39
8.2 Omvang van bedrijven en hun sleutelvaardigheden...................................................................39
8.3 Competentiemanagement..........................................................................................................40
8.4 Acht kenmerken van excellente organisaties.............................................................................40
8.5 Social media en kernbekwaamheden.........................................................................................41
8.6 Disruptieve innovatie en excellente organisaties.......................................................................41
Hoofdstuk 9 gedeelde waarden............................................................................................................41
9.1 Inhoud van bedrijfscultuur.........................................................................................................41
9.2 Effecten van bedrijfscultuur........................................................................................................41
StudentLouise
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