Serving it Right, Questions with answers/ 100% Verified/ 2022/2023

Serving it Right, Questions with answers/ 100% Verified/ 2022/2023 What is Serving it Right? - - people working in tourism and hospitality - individuals whose Special Event Permit requires them to have Serving It Right - keeping customers and the public safe while allowing them to enjoy the benefits and pleasures that good food and drink can bring - encouraging a responsible, caring and professional approach to the serving of alcohol. History - - the course provided authoritative information on provincial legislation and Liquor Control and Licensing Branch policies - the skills and strategies presented in the course drew on expertise in the industry and are practical and workable in the context of licensed establishments Who Must Have a SIR Certificate - - All licensees, managers and staff must obtain SIR certification prior to working in a licensed establishment Food Primary Licence (Restaurants) - - issued to businesses where the primary purpose is the service of food when liquor is being served in the service area. - The businesses may use their service area for activities or events that are not food focused, as long as liquor service is not offered. - Licensees, managers, servers and all those who may be left in charge need to have a SIR certificate Liquor Primary Licence - - This licence is issued to any business, except those frequented predominantly by minors or that operate in a motor vehicle where the service of liquor is for on-premises consumption. - This may include bars, pubs, nightclubs, stadiums, spas, art galleries and cooking schools, etc - Licensees, managers, servers and bartenders in these establishments must all have SIR certificates. - If you have a catering endorsement, the SIR program must be completed by all licensees, managers and servers working at events. - Flight attendants serving alcohol on the ground must also have SIR certification. - Food primary establishments can apply for a liquor primary licence at the same location and operate as a bar or nightclub after a certain hour, such as 9 p.m. Liquor primary establishments can also apply for a food primary licence at the same location and operate as a restaurant and permit minors during specified hours, such as until 7 p.m. A liquor primary and a food primary may not be operated at the same establishment unless the same person holds both licences. Catering Licence - -This type of licence is issued to catering companies to provide a full range of food and beverage services at their clients' events. Licensed caterers can purchase, transport and sell liquor, and may maintain a liquor inventory. Events where liquor is sold by a licensed caterer are considered either residential events or catered events. Licensees, managers and staff serving liquor at events must have a SIR certificate. Licensee retail Store Licence - - Licensee retail stores, commonly known as private liquor stores, may sell all types of liquor. All licensees, managers and sales staff at licensee retail stores must have SIR certificates. Wine Stores - - There are five types of wine stores, which are authorized to sell only packaged wine for off-premises consumption. All licensees, managers and servers in all wine stores, with the exception of sacramental wine stores, must have SIR certificates. Special Wine Stores - - The special wine store licence permits the sale of 100% BC wine on grocery store shelves. Wine may be purchased at designated tills or regular tills. Regardless of the type of till, the staff making the sale must have Serving It Right certification and be at least 19 years of age. Duty Free Stores - - All managers and servers, with the exception of ship chandlers must have SIR certification BC Liquor Store - - All managers and sales staff at BC Liquor Stores must have SIR certificates. Manufacture Sampling Areas, On-Site Stores, Lounges and Special Event Areas - - SIR certification is required for all licensees, managers and servers. Rural Agency Stores - - Rural agency stores (RAS) are liquor stores situated within larger retail stores such as a grocery store and are typically found in more remote locations - They may sell all types of liquor. SIR certificates are required for agents and servers in rural agency stores Agents - - All agents and sales staff must complete the SIR program, with the exception of foreign representatives of foreign liquor manufacturers Care Facilities - - Staff responsible for the service of liquor to their patients, residents and guests must complete the SIR program Drink Responsibly - - Alcohol is one of the top three leading risk factors for death from cancer - One in three people experience harm from someone else's drinking - There are over 1,800 deaths, over 18,000 hospital admissions, and over 80,000 alcohol-related crimes every year in BC - 40% of car crashes in BC are alcohol-related - Healthcare and policing costs total $900+ million per year, almost equaling to the revenue generated from alcohol Alcohol is a Particular Problem - - if the drinker is consuming other drugs, operating a motor vehicle or pregnant - The combination of alcohol with energy drinks have become increasingly popular - this can be dangerous given the ability of energy drinks to mask feelings of intoxication, making people feel less drunk than they really are The Modern View of Alcohol - 1. Governments and the public are concerned about various issues related to alcohol over-consumption, including chronic diseases like cancer and cardiovascular disease, injuries and car crashes along with overall public safety. 2. As a result, the Centre for Addictions Research of BC, the BC Ministry of Health, and other organizations across Canada are promoting low-risk drinking guidelines. 3. Young people are more aware than ever before of alcohol-related issues, as is evident in dry grads and designated-driver programs. 4. Laws and regulations have also changed as a result of the mounting evidence on the harms related to alcohol. For example, injured parties from alcohol related incidents are taking their cases to court, where, increasingly, judges assign a percentage of the fault to commercial hosts. 5. Courts are placing an expanding responsibility on the owners, managers and staff of licensed establishments to provide responsible beverage service. The Impact of Responsible Beverage Service - - Implementing a responsible beverage service program in every alcohol-serving establishment in BC can decrease service-related alcohol problems. - An RBS program provides servers, managers and licensees with the knowledge necessary to meet their responsibilities, including eliminating the sale and service of liquor to minors and reducing over-consumption of alcohol in licensed establishments. Safer Drinking Tips - - Set limits for yourself and stick to them. - Drink slowly. Have no more than 2 drinks in any 3 hours. - For every drink of alcohol, have one non-alcoholic drink. - Eat before and while you are drinking. - Always consider your age, body weight and health problems that might suggest lower limits. - While drinking may provide health benefits for certain groups of people, do not start to drink or increase your drinking for health benefits. a "Drink" Means... - - Beer 341 ml (12 oz.) 5% alcohol content - Cider/Cooler 341 ml (12 oz.) 5% alcohol content - Wine 142 ml (5 oz.) 12% alcohol content - Distilled Alcohol (rye, gin, rum, etc.) 43 ml (1.5 oz.) 40% alcohol content Your Limits - - 10 drinks a week for women, with no more than 2 drinks a day most days - 15 drinks a week for men, with no more than 3 drinks a day most days Special Occasions - - Reduce your risk of injury and harm by drinking no more than 3 drinks (for women) or 4 drinks (for men) on any single occasion. - Plan to drink in a safe environment. Stay within the weekly limits outlined above in Your limits. When Zero's the Limit - - driving a vehicle or using - machinery and tools - taking medicine or other drugs that interact with alcohol - doing any kind of dangerous physical activity - living with mental or physical health problems - living with alcohol dependence - pregnant or planning to be pregnant - responsible for the safety of others - making important decisions Pregnant? Zero is Safest - - If you are pregnant or planning to become pregnant, or about to breastfeed, the safest choice is to drink no alcohol at all. Delay Your Drinking - - Alcohol can harm the way the body and brain develop. - Teens should speak with their parents about drinking. If they choose to drink, they should do so under parental guidance - never more than 1-2 drinks at a time, and never more than 1-2 times per week. - They should plan ahead, follow local alcohol laws and consider the Safer drinking tips listed above. - Youth in their late teens to age 24 years should never exceed the daily and weekly limits outlined in Your limits. What is Intoxication? - - As a result of consuming alcohol, an intoxicated person does not have the normal use of physical or mental faculties. - There is no single scientific measure that determines whether a person is intoxicated, since intoxication is an observed state. -Therefore, determining whether a person is intoxicated requires observing a person's mental and physical state, and comparing that state and observed behaviour to a normal person in full possession of his or her faculties. - By law, no one in BC is allowed to sell or serve alcohol to a person who is intoxicated or apparently intoxicated. The term "apparently intoxicated" places a great deal of responsibility on you to judge when a person is approaching intoxication or is already intoxicated. How Intoxication Happens - - As the alcohol reaches the stomach, some of it is absorbed and promptly enters the bloodstream. - However, most of it passes on into the small intestine, where it is absorbed and also enters the bloodstream. - Approximately 90% of the alcohol leaves the body after being processed by the liver. -This organ is able to process alcohol at a relatively fixed rate of one standard drink per hour. - A person's intoxication is increased when alcohol is being absorbed at a faster rate than it is being processed. Effects of Intoxication - - As alcohol builds up in the body, the activity of the brain, heart and lungs may slow down. - Alcohol can be absorbed, enter the bloodstream and travel to the brain in as little as three minutes. - Early effects of alcohol consumption include impaired