Dé samenvatting van de module Wat is Lean Management uit de Lean Management Green Belt van Skoledo
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Course
Lean Management Green Belt
Institution
Lean Management Green Belt
Lean Management is één van de populairste procesverbetermethoden van deze tijd. Maar wat is Lean Management en hoe is het ontstaan? Dit is dé samenvatting van de module 'Wat is Management' uit de Lean Management Green Belt van Skoledo. Je leert hoe je de stem van de klant concreet kan uitwerken,...
,Waarom e-learning bij Skoledo
E-learnings doen bij Skoledo is Leuk! Waarom leuk? Onze e-learnings zijn
actief. Je gaat vooruit én het werkt. Het is zelfs onze missie: Effectief leren
door actieve e-learning voor jou(w organisatie).
Sinds 2020 is Skoledo de grootste Lean (Six Sigma) opleider van Nederland
zijn. Jaarlijks leiden wij 2.500 Yellow, Green en Black Belts op die
organisaties klantgerichter, fitter, leuker, sneller, stabieler en duurzamer
maken. En jij kunt je bij Skoledo ook verder ontwikkelen op het gebied van
Lean Management, Kwaliteitsmanagement, Procesmanagement,
Financieel Management, Scrum en meer.
Het CSSC heeft onze Lean Six Sigma e-learnings geaccrediteerd. Ze voldoen
aan de ISO 13053. Onze Lean management e-learnings zijn conform ISO
18084. Tevens werken we samen met Scrum.org en zijn we lid van de ASQ.
En natuurlijk zijn onze trainers/ docenten door het CRKBO ge-audit en
geregistreerd.
Pagina 2 van 38
,Figuur 1 Onderwerpen Wat is Lean Management ..................................................................... 6
Figuur 2 Pijlers van Lean Thinking .............................................................................................. 7
Figuur 3 Pijlers van Lean ............................................................................................................. 8
Figuur 4 PUSH vs PULL ................................................................................................................ 9
Figuur 5 Sigma en Sigmaniveau ................................................................................................ 14
Figuur 6 Sigma tabel ................................................................................................................. 14
Figuur 7 Sigma tabel 2 .............................................................................................................. 15
Figuur 8 VOC-CTQ boom .......................................................................................................... 16
Figuur 9 QFD ............................................................................................................................. 17
Figuur 10 QFD voorbeeld ......................................................................................................... 18
Figuur 11 KANO-model ............................................................................................................. 19
Figuur 12 VOB boom ................................................................................................................ 20
Figuur 13 Strategiekaart ........................................................................................................... 21
Figuur 14 Jaarplan voorbeeld ................................................................................................... 21
Figuur 15 SIPOC ........................................................................................................................ 24
Figuur 16 VSM .......................................................................................................................... 25
Figuur 17 Procesmaatstaven .................................................................................................... 25
Figuur 18 Cyclustijd .................................................................................................................. 26
Figuur 19 De verborgen fabrike ............................................................................................... 27
Figuur 20 KANBAN .................................................................................................................... 29
Figuur 21 7S-model .................................................................................................................. 29
Figuur 22 Lean structuur .......................................................................................................... 31
Figuur 23 Lean klantgroep structuur ........................................................................................ 31
Figuur 24 Gedragsaspecten ...................................................................................................... 33
Figuur 25 Shewart-cyclus ......................................................................................................... 34
Figuur 26 PDCA-cyclus .............................................................................................................. 34
Figuur 27 DMAIC....................................................................................................................... 35
Figuur 28 Kaizen ....................................................................................................................... 36
Figuur 29 Onderwerpen Wat is Lean Management ................................................................. 37
Figuur 30 Onderwerpen Een Lean Verbetertraject .................................................................. 38
Pagina 3 van 38
,Inhoudsopgave
Wat is Lean Management ................................................................................................................. 6
Wat is Lean Management.................................................................................................................................... 6
Geschiedenis van Lean Management .................................................................................................. 7
Lean en Mean ................................................................................................................................................ 7
De pijlers van Lean ....................................................................................................................................... 8
14 Principes van Toyota .............................................................................................................................. 9
Belts ................................................................................................................................................................. 11
Wat is Six Sigma? ....................................................................................................................................... 12
Een voorbeeld van variatie ..................................................................................................................... 12
Wat betekent 6σ? ........................................................................................................................................ 13
VOC en CTQ................................................................................................................................................... 15
QFD .................................................................................................................................................................. 16
KANO-model ................................................................................................................................................. 18
Klantarena .................................................................................................................................................... 19
VOB .................................................................................................................................................................. 19
Balanced Scorecard .................................................................................................................................. 20
Go to the Gemba......................................................................................................................................... 22
Het modelleren van processen .............................................................................................................. 22
SIPOC............................................................................................................................................................... 23
VSM .................................................................................................................................................................. 24
Procesmaatstaven ..................................................................................................................................... 25
Doorlooptijd .................................................................................................................................................. 26
Takttijd ............................................................................................................................................................ 26
Cyclustijd ........................................................................................................................................................ 26
Defecten (Yield): FTY en RTY ................................................................................................................... 27
Klanttevredenheid: NPS ........................................................................................................................... 27
Productiviteit: OEE en PCE ...................................................................................................................... 28
Kanban ........................................................................................................................................................... 28
7S-model & Lean ......................................................................................................................................... 29
G2G ................................................................................................................................................................... 32
Gedragsverandering ................................................................................................................................. 33
Verbetermethoden..................................................................................................................................... 34
Deming: Plan, Do, Check, Act ................................................................................................................. 34
DMAIC ............................................................................................................................................................. 35
Kaizen .............................................................................................................................................................. 36
KATA................................................................................................................................................................. 36
Pagina 4 van 38
, Afsluiting Wat is Lean Management? ................................................................................................ 36
Pagina 5 van 38
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