Samenvatting Organisatie en identiteit. HC: 1 t/m 7 (deeltentamen 1)
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Course
Communicatie & Identiteit
Institution
Vrije Universiteit Amsterdam (VU)
Deze samenvatting bevat alle informatie die nodig is voor deeltentamen 1. Uitgeschreven colleges, verdiepende informatie van de artikelen en extra voorbeelden. Het bestand mag naast het tentamen gehouden worden. Waardoor de begrippen opgezocht kunnen worden. Bij de begrippen staan duidelijke voorb...
Deeltentamen 1 Communicatie en
identiteit
Hoorcolleges en verdiepende informatie van de artikelen.
1
,Inhoud
Hoorcollege 1: ......................................................................................................................................... 8
De nationale identiteit..................................................................................................................... 8
Stelling 1: Gedrag wordt meer bepaald door de situatie dan door de persoonlijkheid ..................... 8
Voorbeelden van organisaties ......................................................................................................... 9
Betekenis Communicatie..................................................................................................................... 9
Het proces van communiceren (schema) ...................................................................................... 10
Het proces van communiceren ..................................................................................................... 10
Mogelijke inspanningen zender: ....................................................................................................... 11
Oefening: Mondeling of schriftelijk ............................................................................................... 12
De ontvanger nader geanalyseerd (schema) ................................................................................ 12
Informatieverwerking .................................................................................................................... 12
Elaboration Likelihood Model ELM (verschillende routes) (petty & cacioppo): ............................... 13
Nonverbale communicatie ................................................................................................................ 15
Kenmerkend onderzoek communicatie in organisaties. ................................................................... 15
Communicatie en identiteit............................................................................................................... 16
Sociale identiteitsbenadering ............................................................................................................ 16
Sociale identiteit ............................................................................................................................ 16
Sociaal-psychologisch perspectief ................................................................................................. 16
Het (psychologische) experiment .................................................................................................. 17
Sociale identiteitsbenadering ........................................................................................................ 17
Sociale identiteitsbenadering ............................................................................................................ 18
Haslam & Ellemers (2005) Extra Artikel informatie ...................................................................... 18
Beloning: ingroup favoritisme ....................................................................................................... 18
Extra informatie artikel : Group favoritisme (Haslam & ellemers)................................................ 19
Inrerpersonal-intergroup continuum ook wel bipolair continuum. .............................................. 19
Hoorcollege 2: ....................................................................................................................................... 20
Sociale identiteit:............................................................................................................................... 20
Gebeurtenissen in een mensentuin .................................................................................................. 20
Sociale identiteitsbenadering ............................................................................................................ 20
Sociale categorisatie ...................................................................................................................... 20
Sociale vergelijking ........................................................................................................................ 21
Sociale identificatie ........................................................................................................................... 21
Mensen streven naar een positieve sociale identiteit .................................................................. 21
2
, Distinctiviteit ..................................................................................................................................... 22
Saillantie ............................................................................................................................................ 22
Sociale identiteitsbenadering: ........................................................................................................... 23
Sociale identiteitsbenadering ............................................................................................................ 23
Extra informatie: Haslam & Ellemers: Sociale identiteitstheorie: schema: social mobility, social
creativity and social competition .................................................................................................. 24
Kortom:.............................................................................................................................................. 25
Hoorcollege 3: ....................................................................................................................................... 27
Sociale identeiteitsbenadering .......................................................................................................... 27
Het belang van groepslidmaatschappen ....................................................................................... 27
Als sociale identiteit bedreig wordt: BV door lage groepsstatus ...................................................... 27
Belangrijkste voorspelling ............................................................................................................. 27
Sociale identiteitsbenadering ............................................................................................................ 28
Als sociale identiteit bedreigd wordt (bv door lage groepsstatus) ............................................... 28
Zelf-stereotypering als sociale creativiteit: ....................................................................................... 28
Sociale creativiteit: effect van legitimiteit op identificatie ............................................................... 28
Outgroup favoritisme of sociale creativiteit?.................................................................................... 29
Verzet en machtsmisbruik ............................................................................................................. 29
Stelling: mensen met lage status werk (dirty work) hebben lage identificatie................................. 29
Extra informatie: artikel diry work: how can you do it? (ashfort & kreiner)................................. 30
Schema social weighting. (dirty work: ashfort & kreiner) ................................................................. 30
Andere vormen van sociale creativiteit?........................................................................................... 30
Andere vormen van sociale creativiteit ............................................................................................ 31
Schema identiteit: Deels nieuw, proces, (alleen) op organisaties gericht. Petriglieri....................... 32
De verleidingen van macht ................................................................................................................ 34
Stereotyperen: .................................................................................................................................. 35
VB: Heb je een tatoeage? .................................................................................................................. 35
Stelling: leidinggevende positie en stereotypering. .......................................................................... 35
Waarom stereotypeert men? ............................................................................................................ 36
Macht en informatieverwerking ....................................................................................................... 36
Waarom stereotypeert men? ............................................................................................................ 36
Macht en info-verwerking ................................................................................................................. 36
Onderzoek: ........................................................................................................................................ 37
Dus: Waarom stereotypeert men?.................................................................................................... 37
N.B. .................................................................................................................................................... 38
Waarom is het belangrijk? ................................................................................................................ 38
3
, Schema TOST Et al. Power en advies............................................................................................. 38
De macht van de situatie ................................................................................................................... 39
Waarom is het moeilijk hard te maken dat het hebben van macht echt de oorzaak is van
stereotypering? ................................................................................................................................. 39
Communicatie en groepslidmaatschap ............................................................................................. 40
Extra informatie artikel Tost et al. ..................................................................................................... 40
Hoorcollege 4 ........................................................................................................................................ 41
Sociale identiteitstheorie .................................................................................................................. 41
Zelf categorisatie theorie: ................................................................................................................. 41
Extra informatie zelfcategorisatie theorie: Artikel Haslam& ellemers......................................... 41
Categorisatie...................................................................................................................................... 42
VB: identiteiten die tegelijk aanwezig zijn maar niet allemaal tegelijk saillant kunnen zijn: ............ 43
Wanneer wordt een ideniteit saillant: categorisatie ........................................................................ 43
Wat bepaalt de activatie van een categorie? ................................................................................ 43
1a. Comparative fit ............................................................................................................................ 43
Comparatieve fit is dynamisch .......................................................................................................... 44
VB: PVV en SP ................................................................................................................................ 45
Extra voorbeeld docent: ................................................................................................................ 46
1b. Normatieve fit ............................................................................................................................. 46
Normative fit kan ook veranderen. Het is dynamisch. ...................................................................... 46
Categorisatie...................................................................................................................................... 47
2. Toegankelijkheid categorisatie ...................................................................................................... 47
vb ing witwassen: .......................................................................................................................... 47
Identitificatie voor en na ................................................................................................................... 48
2 Toegankelijkheid categorisatie ....................................................................................................... 48
Communicatie en groepslidmaatschap ............................................................................................. 48
Communicatie en groepslidmaatschap ............................................................................................. 49
Artikel Esposo et al ........................................................................................................................ 49
Artikelen esposo ............................................................................................................................ 49
Extra informatie artikel shooting the messenger: esposo ............................................................ 50
Stelling: hoe buitenwereld over organisatie denkt heeft grote impact op identificatie: ................. 50
Reputatieschade; Extern prestige: .................................................................................................... 50
Extern prestige .................................................................................................................................. 51
Extern prestige .................................................................................................................................. 52
Extern prestige 2 ............................................................................................................................... 52
Waarom het werkt ............................................................................................................................ 52
4
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