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Quiz questions all weeks Organizational Theory and Design
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(HER)TENTAMEN/ EXAM: Organizational Theory & Design (OTD) for Pre-MSc
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Summary Organizational Theory, Design, and Change - Organizational Structure
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Samenvatting Organizational Theory, Design, and Change - Organizational Structure (EBP670C05)
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Quiz week 21. Unilever, a global consumer goods corporation, experiences loss of market share in several
different markets around the world. Consultants find out that the company has a problem
in local adaptation to customer preferences in different markets. Which of the following
structural changes is most likely to help Unilever tackle its problem while minimizing
unintended negative side effects?
a) Adopt a geographic divisional structure
b) Adopt a functional structure
c) Adopt a multidivisional structure
d) Adopt a multidivisional structure
2. As the energy transition is calling many technologies into question and new business
models are not yet clear, which of the following organizational forms is most likely to
benefit utility companies in the business environment?
a) Mechanistic
b) Traditional
c) Organic (are a better fit for higher uncertainty)
d) We have too little information to say
3. Weber’s principles of bureaucracy describe an organization that relies heavily on which of
the following?
a) Standardization and generalist employees
b) Standardization and vertical differentiation
c) Implicit cultural norms and horizontal differentiation
d) Implicit cultural norms and vertical differentiation
4. Alpha and Beta are two direct competitors of identical workforce size but Alpha is less
vertically differentiated than Beta. What can we conclude about the two organizations?
a) Alpha is on average less integrated than Beta
b) Alpha has on average the shorter chain of command than Beta
c) Alpha has the smaller average span of control
d) Alpha is on average less mechanistic than Beta
5. Imagine two competing restaurants, ‘Great Taste Café’ and ‘Bistro Bon Manger’ having the
same number of employees. If Bistro Bon Manger is a taller organization, which of the
following statements is incorrect?
a) Supervisors in Bistro Bon Manger are likely to have less time for subordinate training
b) There is reason to expect service to be spottier (more mistakes occur) in Great Taste
Café
c) Bistro Bon Manger has a smaller average span of control than its competitor
d) Great Taste Café is likely to have lower bureaucratic costs than its competitor
6. Which of the following is most likely to decrease communication problems between
subunits in an organization?
a) Changing the structure from a product team to a multidivisional structure
b) Changing the structure from a matric to a functional structure
c) Changing the structure from a multidivisional to a product team structure
d) Changing the structure from a matrix to a multidivisional structure
7. What is the most unlikely to be achieved through horizontal differentiation into functional
subunits?
a) Reducing the complexity of the organization
b) Supporting the development of norms for similar tasks through mutual adjustment
, c) Increasing learning amongst specialists in the organization
d) Allowing the organization to remain relatively flat while it grows in numbers of
employees
8. As organizations grow, maintaining a homogenous organizational culture is not always
easy. Which of the following common organizational structures is most prone to create
warring factions over time (=is het meest geneigd om in de loop der tijd strijdende partijen
te creëren)?
a) Bureaucratic structure
b) Multidivisional structure
c) Matrix structure
d) Product team structure
9. In a chain restaurant, like a branch of KFC/McDonalds/BurgerKing, where shift employees
can do their work relatively independently from one another and their tasks are easily
standardized, which of the following statements is most accurate?
a) A narrow span of control is appropriate
b) A wide span of control is appropriate
c) Many supervisors relative to the number of employees is appropriate
d) A tall organizational structure is appropriate
10. An organization in a very uncertain environment needs to be most concerned about which
of the following?
a) Adaptive organizational culture
b) Individualized role orientation
c) Mechanistic structure
d) Weak organizational culture
Quiz week 3
1. As you join a new organization, your co-workers discuss the standard types of behavior
that are considerable or acceptable within the organization. In this case, they are talking
about the ____ of the organization.
a) Norms
b) Instrumental values
c) Terminal values
d) Beliefs
2. When you observe individuals within an organic organization responding to a new
situation in a very similar way independently from one another; what most accurately
describes the organizations' socialization process outcome?
a) Internalized role orientation
b) Individualized role orientation
c) Institutionalized role orientation
d) Instrumentalized role orientation
3. Agilent's focus on speed as part of its new organizational culture is best described as a
change in which of the following concepts?
a) Terminal value
b) Instrumental value
c) Cultural assumption
d) Cultural artefact
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