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Samenvatting Begrippenlijst MCC - Marketing Communication and the Consumer $4.45   Add to cart

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Samenvatting Begrippenlijst MCC - Marketing Communication and the Consumer

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Begrippenlijst per hoorcollege van het vak Marketing Communication and the Consumer, gegeven bij de master communicatie wetenschap aan de VU Amsterdam. Uitleg in zowel Engels als Nederlands om het zo duidelijk mogelijk uit te leggen. Onderaan het document per lecture uitleg waar je zit in het ge...

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  • November 6, 2022
  • 15
  • 2022/2023
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Hoorcollege 1.


term/begrip uitleg extra

integrated een additief communicatiemodel waarbij strategisch wordt a strategic business process to plan,
marketing gekeken hoe de doelgroep het meest effectief bereikt kan develop, execute and evaluate brand
communications worden op basis van communicatie onderdelen/ communication programs
strategieën

consists of 4 1. company created (planned by b) b = brand
touch-points 2. intrinsic (all interactions between b+c) c = consumers
3. customer-initiated (contact through c) WoM = word of mouth
4. unexpexted (WoM, not planned)

Attitude attitudes consist of 3 components (3 types):
components 1. affective (gevoel)
2. cognitive (kennis)
3. behavioural (koopintentie)

explicit attitudes not spontaneous, more thought through

implicit attitudes spontaneous

MAO-factors - Motivation If these factors are high or present, the
- Ability consumer is more likely to elaborate
- Opportunity

Theory of verklaart hoe de consument tot zijn of haar beslissing komt
Planned door het afwegen van mentale rekensommen om zo tot
Behaviour een keuze te komen

Affect transfer attitude ten aanzien van een advertentie heeft een directe
hypothesis invloed op de attitude ten opzichte van het merk

Dual Mediation indirecte effect van advertenties op brand cognities:
Hypothesis - als mensen positief zijn over de advertentie staan ze
meer open voor cues of argumenten in de
merkevaluatie




mere exposures herhaaldelijke blootstelling aan een advertentie zorgt voor maar: te veel herhaling heeft een back-fire
een positievere attitude tegenover de advertentie en/of het effect
merk

emotional bepaalde stimulus leuker vinden door de koppeling aan een denk coca cola en lachende mensen
conditioning andere positieve stimulus

, stimulus wanneer het positieve imago van het ene merk copy-cats kunnen gebruik maken van de
generalization overgedragen kan worden aan een soortgelijk merk positieve associaties die consumenten met
grotere merken hebben

begrippen Bente

hierarchy-of-effec marketing communication models assume that things
ts model happen in a certain order → earlier effects form necessary
conditions in order for the later effects to occur

low-involvement 1. buy the product
hierarchy-of-effec 2. create feelings about it
ts model

experiential consumer’s affective response towards a product that led
hierarchy-of-effec them to buying the product and if necessary reflect on the
ts model purchase later

foot-cone belding four dimensions based on two levels: this is from chapter 3 of The Pelsmacker
grid 1. high vs low involvement et al.
2. think vs feel

Elaboration a model that visualizes the amount of motivation, in kort, ‘hoeveel tijd ga ik besteden aan de
Likelihood opportunities and abilities determine to what extent you verwerking van deze advertentie?’ hoog of
Model will elaborate on something and in which route of laag, oke dan verwerk ik het op deze
processing (high vs low involvement) manier etc.

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