Exam (elaborations)
2022 Selling with Integrity- Telesales- Cigna
- Course
- Institution
Bella, a telesales agent is enrolling a customer on an inbound call and using the Enrollment script. Which of the following can she do? - Answer - She must not skip or add to the enrollment script. She must use it verbatim Which of the following types of preparation is important as part of a sal...
[Show more]