Class notes
College aantekeningen Operations Management & Logistics (MAN-BCU201A-2020-2-V)
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- Institution
Uitgebreide aantekeningen colleges OML. Radboud Universiteit. Cijfer: 7.9
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Aantekeningen hoorcollege Operations Management & LogisticsChapter 7s en 11s zijn geen tentamenstof.
,Hoorcollege 1 (Chapter 1 & 2)
Chapter 1: Introduction Objectives
What major OSC obstacles did Tesla experience with introducing battery-powered car Model
3 world-wide?
- Developing the battery-powered car
- Building a factory to produce (involving operations and logistics) the car
- Built thousands of ‘supercharging’ stations
- Building a giant battery plant
- Introduced ‘battery swap’ technology.
Operations (productie) refer to the conversion of inputs (resources) into outputs (products).
- Conversie verschilt per industrie
- Conversie= omzetting van iets naar een ander systeem of naar een andere omgeving
- In dit boek nadruk op fysieke productie (er zijn bedrijven die in de fysieke producten
zaten, maar die gaan naar het diensten business model).
Operations involve the workflow ordering of activities to produce the product
In de drie blokjes vinden de drie
conversies plaats.
Functional-based workflow:
Dit proces zou je willen aansturen. Hier
hoort een organisatie omheen.
Minder geautomatiseerd? Meer mensen
in een workshop die ook aangestuurd
moeten worden.
The products need to be physically moved, warehoused and stored: Logistics
- Deze producten moeten getransporteerd worden
- Zowel binnen als buiten het ‘magazijn’
Supply chain refers to
the processes that move
information and material
to and from firm,
ranging from raw
materials to consumers.
,Operations and logistics are
considered primary
(production process) activities
within an organization.
Op al deze aspecten is je
marge gebouwd. En bij elk
aspect wordt er waarde
toegevoegd die voor een klant
belangrijk is.
Process Steps for Men’s Nylon Supplex Parkas
OSCM= operations and supply chain management
Consequences COVID-19 measures for OSCM of organizations
- Firms need to adjust their production and logistical processes to cope with
o Shortfall in customer demand for products and services
o Fluctuations and shortages in supply of materials and employees
o Innovations in new products
- Logistics of firms have increasingly adapted to online shopping
- Hospitals need to
o Reassign capacity from regular treatment to COVID treatment or
o Increase the number of COVID beds (bottlenecks are training of personnel and
finance).
Success of producing at low costs while meeting (mass) customer demand depends on
1. Clever integration of a great operations-related strategy
2. Processes to produce and deliver products and services
3. Analytics to support the decisions needed to manage the firm
, Basic principles guide the design of transformation processes
- How different types of processes are organized
- How to determine the capacity of a process
- How long it should take to make a unit
- How the quality of a process is monitored
- How information is used to make decisions
OSCM is also about the improvement of the systems that create and deliver the firm’s
primary products and services:
- Change of OSC strategies
- New production technologies and modes of transport
- Optimizing the processes of production and logistics activities
- Improvements in data analytics and how to use them in decision making
Designing and improving operations often requires changes in workflow ordering and
organizational structure:
Functional-based workflow: Product B after A
(Batch-based)
Product-based workflow: Product A and B
simultaneously
Beide producten in veel grotere producten
produceren.
Operations and Supply Chain Processes are
interlinked so require metrics to steer (sturen)
- Metrics making:
o Speed
o Quality
o Work productivity
- Metrics delivering:
o Ordering
o Payments
o Shipping
o Delivery dates
Two main competitive dimensions related to product delivery: Delivery speed & delivery
reliability.
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