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Samenvatting Mens en Samenleving UGent Handelswetenschappen 1e bach.

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Samenvatting van het vak mens en samenleving, gedragswetenschappen voor managers. 1e Bach. of science in de Handelswetenschappen UGent.

Last document update: 1 year ago

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  • December 8, 2022
  • December 11, 2022
  • 64
  • 2022/2023
  • Summary

8  reviews

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By: rafaelverhamme • 1 year ago

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By: nelsonlanoo • 1 year ago

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This is not a book summary. It is a Word document containing all the text from the slides of the powerpoint's used in the lesson. Then you'd better just print the slides, it'll save you 10€.

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By: ak2622615 • 1 year ago

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I think you'll spend more money printing ALL the slides than with my summary.

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By: emanechaibi • 1 year ago

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By: basildemaegt • 1 year ago

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By: margauxclaeys • 1 year ago

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MENS EN SAMENLEVING
Gedragswetenschappen voor managers

,HOOFDSTUK 1: MOTIVATIE (M&S – PSYCHOLOGIE) ......................................................................... 5

CONTEXT: .......................................................................................................................................... 5
TAYLOR: ............................................................................................................................................ 5
X-Y THEORIE DOOR DOUGLAS MCGREGOR (1960): .................................................................................... 6
SOCIAAL-ECONOMISCH OVERLEG: ............................................................................................................ 6
BEHOEFTETHEORIEËN ........................................................................................................................... 6
MASLOW: .......................................................................................................................................... 7
DE ERG-THEORIE VAN ALDERFER ............................................................................................................ 7
DE PRESTATIEMOTIVATIETHEORIE VAN MCCLELLAND: ................................................................................. 8
DE MOTIVATIE OM IETS TE VERWEZENLIJKEN EN TE PRESTEREN (HENRY MURRAY): ............................................. 8
THEMATIC APPERCEPTION TEST (TAT): ..................................................................................................... 8
EEN NEDERLANDSTALIGE PRESTATIEMOTIVATIETEST (HERMANS -1967): ......................................................... 9
DE TWEEFACTORENTHEORIE VAN HERZBERG: ............................................................................................. 9
HET JOBKENMERKENMODEL: ................................................................................................................ 11
DE VERWACHTINGSTHEORIE VAN VROOM: .............................................................................................. 11
GOALSETTING: .................................................................................................................................. 11
DE ZELFDETERMINATIETHEORIE: ............................................................................................................ 12
SELF EFFICACY : EEN VOORBEELD UIT ONDERZOEK: ..................................................................................... 12

HOOFDSTUK 2: EMOTIE (M&S – PSYCHOLOGIE) ............................................................................. 13

EMOTIES – MOODS – AFFECT: ............................................................................................................... 13
SOORTEN EMOTIES (1): .............................................................................................................................. 14
SOORTEN EMOTIES (2): .............................................................................................................................. 14
TYPOLOGIE: ...................................................................................................................................... 15
HET CIRCUMPLEXE MODEL VAN EMOTIES: ............................................................................................... 15
EMOTIONELE INTELLIGENTIE: ................................................................................................................ 15
ZELFGERICHTE EN ANDERGERICHTE EI:.................................................................................................... 16
STREET LEVEL BUREAUCRATS EN EI: ....................................................................................................... 16
EMOTIONAL LABOR: ........................................................................................................................... 17
LABELING: ........................................................................................................................................ 17
BROADEN YOUR EMOTIONAL VOCABULARY: ............................................................................................ 18
ONDERZOEK WARNICK & CO: .............................................................................................................. 18

HOOFDSTUK 3: PERCEPTIE, ATTRIBUTIE EN RATIONEEL DENKEN (M&S –PSYCHOLOGIE) ................ 19

PERCEPTIE – ATTRIBUTIE – RATIONEEL HANDELEN: .................................................................................... 19
PERCEPTIE: ............................................................................................................................................... 19
Hoe komt het nu dat de percepties van medewerkers zo kunnen verschillen? ................................... 19
(1) Kenmerken van het waargenomen stimulus: .................................................................................. 20
Perceptuele groepering:........................................................................................................................ 20
(2) Kenmerken van de setting of context: ............................................................................................. 20
Kenmerken van de waarnemer zelf: ..................................................................................................... 20
ATTRIBUTIE:.............................................................................................................................................. 21
Attributie: De covariatietheorie van Kelley: .......................................................................................... 22
Waarom schreeuwt de baas tegen zijn medewerker, Tom? ................................................................. 22
SELFFULFILLING PROPHECY: ......................................................................................................................... 23


1

,Rationeel denken: Nemen mensen rationele beslissingen? ................................................................. 23
Rationeel denken: Nemen mensen rationele beslissingen? ................................................................. 24
Ruis: ....................................................................................................................................................... 24
het onderscheid tussen bias en ruis: ..................................................................................................... 24

HOOFDSTUK 4: PERSOONLIJKHEID (M&S – PSYCHOLOGIE) ............................................................ 25

BIG 5 .............................................................................................................................................. 25
1. EXTRAVERSIE ......................................................................................................................................... 25
2. VRIENDELIJKHEID ................................................................................................................................... 26
3. EMOTIONELE STABILITEIT ......................................................................................................................... 26
4. CONSCIËNTIEUSHEID ............................................................................................................................... 26
5. OPENHEID VOOR ERVARINGEN.................................................................................................................. 26
ARE SUCCESSFUL PEOPLE MORE NEUROTIC?’ (FORBES, 7/7/2022) ............................................................. 27
METEN VAN PERSOONLIJKHEID ............................................................................................................. 27
PERSOONLIJKHEIDSONTWIKKELING OF VERANDERING ................................................................................ 27

HOOFDSTUK 5: MENTAAL WELZIJN EN GEZONDHEID (M&S – PSYCHOLOGIE) ................................ 28

WELKE TREND ZAL OVERHEERSEN VOOR DE ARBEIDSWERELD IN 2022: .......................................................... 28
GALLUP ........................................................................................................................................... 28
ARBEIDS- EN GEZONDHEIDSPSYCHOLOGIE EN HRM................................................................................... 29
MENTALE GEZONDHEID OP HET WERK IN DE BREDE ZIN TE BESTUDEREN ......................................................... 29
MUTUAL GAINS OF CONFLICTING OUTCOMES? ......................................................................................... 30
VERANDERINGEN IN ORGANISATIES MET BETREKKING TOT WELZIJN EN GEZONDHEID ......................................... 31
VERANDERING OP HET VLAK VAN DE INHOUD VAN WERK ............................................................................ 31
HET PSYCHOLOGISCH CONTRACT ........................................................................................................... 31
STRESS ............................................................................................................................................ 32
PRESSURE & PERFORMANCE ................................................................................................................ 32
TRAUMATISCHE STRESSOREN ................................................................................................................ 33
KOSTEN ........................................................................................................................................... 33
RIZIV ............................................................................................................................................. 34
BURNOUT ........................................................................................................................................ 34
WORK ENGAGEMENT OF BEVLOGENHEID................................................................................................. 35
BORE OUT ........................................................................................................................................ 36
BURNOUT ........................................................................................................................................ 36
JOB DEMAND CONTROL MODEL ............................................................................................................. 37
7 TYPES OF REST ............................................................................................................................... 38
POSITIEVE PSYCHOLOGIE ..................................................................................................................... 38
RECENTE TRENDS BINNEN ORGANISATIES ................................................................................................ 38




2

,HOOFDSTUK 6: CULTUUR (M&S – SOCIOLOGIE) ............................................................................. 39

NORMEN, VERWACHTINGEN, WAARDEN EN DOELEN: ................................................................................. 39
CULTUURVERSCHILLEN TUSSEN REGIO’S EN LANDEN: .................................................................................. 40
CULTUURVERSCHILLEN TUSSEN REGIO’S EN LANDEN: .................................................................................. 40
HOFSTEDE: ....................................................................................................................................... 40
DE 6 DIMENSIES VAN HOFSTEDE: .......................................................................................................... 41
1. INDIVIDUALISME VERSUS COLLECTIVISME: ............................................................................................... 41
2. MACHTSAFSTAND:.............................................................................................................................. 42
3. ONZEKERHEIDSVERMIJDING:................................................................................................................. 42
4. MASCULINITEIT VERSUS FEMININITEIT: ................................................................................................... 42
5. LANGETERMIJN- VERSUS KORTETERMIJN ORIËNTATIE: ............................................................................... 42
6. UITBUNDIGHEID VERSUS TERUGHOUDENDHEID (I.E. IMPULSCONTROLE): ...................................................... 43
CULTUUR BINNEN ORGANISATIES........................................................................................................... 43
ORGANISATIECULTUUR ....................................................................................................................... 44
QUINN: ........................................................................................................................................... 44
CULTURELE VERSCHILLEN IN LEIDERSCHAPSSTIJLEN:.................................................................................... 44
ERIN MEYER: .................................................................................................................................... 44
EMOTIONELE CULTUUR: ...................................................................................................................... 45
NEGATIEVE EMOTIES/ ANGSTCULTUUR/PSYCH VEILIGHEID: ......................................................................... 45
SPEAK UP!........................................................................................................................................ 46

HOOFDSTUK 7: LEREN EN WERK (M&S – SOCIOLOGIE)................................................................... 47

UITDAGING: MISMATCH TUSSEN VRAAG EN AANBOD ARBEIDSMARKT ........................................................... 47
LEVENSLANG LEREN IN VLAANDEREN ...................................................................................................... 47
WAAROM GEEN OPLEIDING? ................................................................................................................ 48
MATTHEUSEFFECT.............................................................................................................................. 48
DE IMPACT VAN OPLEIDING .................................................................................................................. 48
LIFELONG LEARNING (OECD) ................................................................................................................. 49
DUURZAAM...................................................................................................................................... 49
DUURZAME INZETBAARHEID................................................................................................................. 49
EMPLOYABILITY ......................................................................................................................................... 49
SKILLS OFFENSIEF ............................................................................................................................... 50
VUCA-VAARDIGHEDEN ....................................................................................................................... 50
AANGEPASTE BELEIDSKADERS ............................................................................................................... 50
ECHTER… ER IS NOG MEER NODIG.......................................................................................................... 50

HOOFDSTUK 8 : SOCIALE ONGELIJKHEID (M&S – SOCIOLOGIE) ...................................................... 51

SOCIALE ONGELIJKHEID ....................................................................................................................... 51
VERSCHILLEN .................................................................................................................................... 51
IMPACT ........................................................................................................................................... 51
WILKINSON: DE IMPACT VAN INKOMENSONGELIJKHEID .............................................................................. 51
SOCIALE STRATIFICATIE........................................................................................................................ 52
KARL MARX ...................................................................................................................................... 52
SOCIALE KLASSEN ............................................................................................................................... 53
BEROEPEN EN HIËRARCHIE ................................................................................................................... 53
VERSCHUIVINGEN .............................................................................................................................. 54
TOEKOMST EN KRITIEK ........................................................................................................................ 54


3

,SOCIALE MOBILITEIT ........................................................................................................................... 55
ONGELIJKHEID: INVLOED VAN SOCIALE, CULTURE EN ECONOMISCHE FACTOREN ................................................ 55
STRUCTURELE ONGELIJKHEID ERKENNEN ........................................................................................................ 56
PROBLEEM ............................................................................................................................................... 56
IMPACT VAN ONGELIJKHEID ......................................................................................................................... 56
ONGELIJKHEID ONDERWIJS .......................................................................................................................... 57
GEZONDHEID EN WELZIJN.................................................................................................................... 57
MACHT ........................................................................................................................................... 58
SOCIALE COHESIE ............................................................................................................................... 58
DIGITALISERING EN ONGELIJKHEID ......................................................................................................... 59
STEREOTYPES .................................................................................................................................... 59
RECENT ONDERZOEK ........................................................................................................................... 59
GENDER .......................................................................................................................................... 60
ONGELIJKHEID................................................................................................................................... 60

HOOFDSTUK 9 : VERANDERING (M&S – SOCIOLOGIE) .................................................................... 61

EVOLUTIE WERKZAAMHEIDSGRAAD........................................................................................................ 61
WERKZAAMHEIDSGRAAD NR GESLACHT EN LEEFTIJD .................................................................................. 61
AANTAL NIET WERKENDE WERKZOEKENDEN ............................................................................................. 62
EVOLUTIE LAAG, MIDDEN EN HOOGGESCHOOLDEN .................................................................................... 62
WERKGELEGENHEID NAAR SECTOR ......................................................................................................... 63




4

, Hoofdstuk 1: Motivatie (M&S – Psychologie)

Motivatie is belangrijk en vertegenwoordigt de psychologische processen die

1. de aanzet,

2. de richting,

3. de intensiteit én

4. het in stand houden van menselijk gedrag veroorzaken
om een bepaald doel te bereiken




Context:

• Bepaalde visies en (motivatie)theorieën kunnen dan ook niet los gezien
worden van de tijd waar zij voor het eerst werden geformuleerd

• De theorieën, inzichten en modellen zijn een reflectie van de tijdgeest.

• Een groeiende economie en welvaart in de periode na de grote recessie in de
Verenigde Staten van de jaren dertig van de vorige eeuw leidde ertoe dat
werk binnen organisaties voor het eerst geanalyseerd en onderzocht werd.


Taylor:

• Managers work, workers only work: ver doorgedreven opsplitsing van het
werk en routinisering

• Productiviteit

• Geen rekening gehouden met de factor mens, zijn gedrag en de kracht
van de individuele motivatie.

• Arbeiders nemen geen initiatief, kunnen geen verantwoordelijkheid dragen;
sterke controle én sturing is nodig!




5

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