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Professionele vaardigheden 3 Cijfer 8,4

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In jaar 4 maak je een portfolio voor het vak professionele vaardigheden. Ik heb hier een 8,4 voor gehaald. Gebruik mijn portfolio als voorbeeld en je haalt makkelijk een voldoende!

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  • December 13, 2022
  • 25
  • 2022/2023
  • Other
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Professionele vaardigheden OE721
Melani Cvetkovski




Student: Melani Cvetkovski
Onderwijsinstelling: Hogeschool Inholland, Rotterdam
Opleiding: Business Studies
Afstudeerrichting: Management & Beleid
Plaats en datum: Hilversum, 25-11-2022

, Professionele vaardigheden OE721
Melani Cvetkovski




Student: Melani Cvetkovski
Studentnummer: 647818
Onderwijsinstelling: Hogeschool Inholland, Rotterdam
Opleiding: Business Studies
Afstudeerrichting: Management & Beleid
Klas: ROBSMBVT4
Beoordelaar: Mevrouw Holsboer
Vak: OE721 Professionele vaardigheden
Plaats en datum: Hilversum, 25-11-2022
2

,Voorwoord
Voor u ligt het verslag professionele vaardigheden OE721 van mij, Melani Cvetkovski. Ik heb
dit gemaakt voor mijn opleiding Business Studies aan Hogeschool Inholland te Rotterdam.
Aan de hand van een aantal workshop heb ik een lastig gesprek gevoerd. Ik werd tijdens deze
workshops voorbereid voor het gesprek. Daarnaast weet ik wat mijn communicatiestijl is,
door dit vak.

Allereerst wil ik mevrouw Holsboer bedanken voor de prettige workshops. Ook wil ik mijn
groepje bedanken waarmee ik dit gesprek heb gevoerd en die mij ook feedback hebben
gegeven.

Veel leesplezier gewenst!

Melani Cvetkovski

Hilversum, 25 november 2021




3

, Inhoudsopgave
Voorwoord.................................................................................................................................................... 3

1. Inleiding..................................................................................................................................................... 5

2. Scenario..................................................................................................................................................... 6
2.1 SMART-doel....................................................................................................................................................6
2.2 Communicatiestijl...........................................................................................................................................6
2.4 Voorbereiding gesprek...................................................................................................................................7
2.4.1 Communicatiestijl gesprekspartner........................................................................................................7
2.4.2 Krachtenveldanalyse...............................................................................................................................7
2.5 What-if Scenario’s..........................................................................................................................................8
2.5.1 What-if scenario één..............................................................................................................................8
2.5.2 What-if scenario twee............................................................................................................................8
2.5.3 Vragenlijst...............................................................................................................................................9

3. Nabespreking van het gesprek.................................................................................................................. 10
3.1 Gesprek.........................................................................................................................................................10

4. Reflectie op de nabespreking van het gesprek.......................................................................................... 11
4.1 Korthagen-reflectiemodel............................................................................................................................11
4.1.1 Fase 1 handelen....................................................................................................................................11
4.1.2 Fase 2 terugblikken...............................................................................................................................12
4.1.3 Fase 3 bewustwording..........................................................................................................................12
4.1.4 Fase 4 alternatieven.............................................................................................................................12
4.1.5 Fase 5 uitproberen................................................................................................................................12

5. Reflectie op de ontwikkeling.................................................................................................................... 13
5.1 Ontwikkeling professionele vaardigheden...................................................................................................13
5.2 Bekende personen........................................................................................................................................13
5.3 Metafoor......................................................................................................................................................13

Bibliografie.................................................................................................................................................. 15

Bijlagen....................................................................................................................................................... 16
Bijlage A: Communicatiestijlentest....................................................................................................................16
Bijlage B: Observatieformulier Gamze...............................................................................................................16
Bijlage C: Observatieformulier Mucahit.............................................................................................................20
Bijlage D: 0-meting.............................................................................................................................................23




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