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Marketing Communication, Summary ALL Obligatory Papers for the EXAM

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Summary of all the obligatory papers for the course Marketing Communications of the master Marketing Management. All relevant information and figures are included. This summary is complete and can therefore easily be used as substitution for the actual papers.

Last document update: 8 year ago

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  • March 28, 2016
  • March 28, 2016
  • 68
  • 2015/2016
  • Summary

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Lieke
Neijens



Marketing
Communication,
summary
obligatory
papers



LECTURE
2

BREAKING
THROUGH
THE
CLUTTER

1. Greenwald
&
Leavitt
(1984):
Audience
Involvement
in
Advertising:
Four
Levels


2. Cho
&
Cheon
(2004):
Why
Do
People
Avoid
Advertising
on
the
Internet?

3. Dreze
&
Hussherr
(2003):
Internet
Advertising:
Is
Anybody
Watching?

4. Burnkrant
&
Annuva
(1995):
Effects
of
Self-­‐referencing
on
Persuasion

5. Unnuva
&
Burnkrant
(1991):
effects
of
Repeating
Varied
Ad
Executions
on
Brand
Name

Memory




LECTURE
3

ISSUES
IN
MEDIA
PLANNING

1. Brasel
&
Gips
(2008):
Breaking
through
fast-­‐forwarding:
brand
info
and
visual
attention

2. Wedel
&
Pieters
(2015):
The
Buffer
Effect:
The
Role
Of
Color
When
Advertising

Exposures
Are
Brief
and
Blurred

3. Happy
and
sad
TV
programs:
how
they
affect
reactions
to
commercials

4. Tavassoli,
Shultz
&
Fitzsimons
(1995):
Program
Involvement:
Are
Moderate
Levels
Best

for
Ad
Memory
and
Attitude
Toward
the
Ad?

5. Yi
(1990):
The
Effects
of
Contextual
Priming
in
Print
Advertisements



LECTURE
4

PERSUASION

1. MacInnis,
Moorman
&
Jaworski
(1991):
Enhancing
and
Measuring
Consumers’

Motivation,
Opportunity,
and
Ability
to
Process
Information
from
Ads

2. Petty,
Cacioppo
&
Schumann
(1983):
Central
and
Peripheral
Routes
to
Advertising

Effectiveness:
The
Moderating
Role
of
Advertising
Involvement

3. Calder,
Malthouse
&
Schaedel
(2009):
An
Experimental
Study
of
the
Relationship

between
Online
Engagement
and
Advertising
Effectiveness



LECTURE
5

AFFECTIVE
PERSUASION

1. Pham
(1998):
Representativeness,
Relevance,
and
the
Use
of
Feelings
in
Decision

Making

2. Pocheptsova,
Labroo
&
Dhar
(2010):
Making
products
feel
special:
When
Metacognitive

Difficulty
Enhances
Evaluation

3. Stuart,
Shimp
&
Engle
(1987):
Classical
Conditioning
of
Consumer
Attitudes:
Four

Experiments
in
an
Advertising
Context



LECTURE
6

CONSUMER
INFERENCES

1. Wanke,
Bohner,
and
Turkowitsch
(1997):
There
Are
Many
Reasons
to
Drive
a
BMW:

Does
Imagined
Ease
of
Argument
Generation
Influence
Attitudes?

2. Maheswaran
&
Meyers-­‐Levy
(1990):
The
Influence
of
Message
Framing
and
Issue

Involvement


3. Kimani
(1997):
Advertising
Repetition
as
a
Signal
of
Quality:
If
It’s
Advertised
So
Much,

Something
Must
Be
Wrong

4. Hoch
&
Ha
(1986):
Consumer
Learning:
Advertising
and
the
Ambiguity
of
Product

Experience



LECTURE
7

SOCIAL
INFLUENCE

1. Cialdini
(2001):
Harnessing
the
Science
of
Persuasion

2. Katona,
Xubcsek
&
Sarvary
(2011):
Network
Effects
and
Personal
Influences:
The

Diffusion
of
an
Online
Social
Network

3. Kelman
(1958):
Compliance,
Identification,
and
Internalization:
Three
Processes
of

Attitude
Change

4. Kimani
&
Campbell
(2004):
Goal
Seeker
and
Persuasion
Sentry:
How
Consumers
Target

Responds
to
Interpersonal
Marketing
Persuasion





, Lieke
Neijens



Lecture
2,
paper
1

Greenwald
&
Leavitt
(1984):
Audience
Involvement
in
Advertising:
Four
Levels




Abstract

the
effectiveness
of
advertising
messages
is
widely
believed
to
be
moderated
by

audience
involvement.
In
this
paper,
psychological
theories
of
attention
and
levels
of
processing

are
used
to
establish
a
framework
than
can
accommodate
the
major
consumer
behavior

theories
of
audience
involvement.
Four
levels
of
involvement
are
identified
(in
order
from
low

to
high)
as
pre-­‐attention,
focal
attention,
comprehension,
and
elaboration.
These
levels
allocate

increasing
attention
capacity
to
a
message
source,
as
needed
for
analysis
of
the
message
by

increasingly
abstract
(and
qualitatively
distinct)
representational
systems.
Lower
levels
use

relatively
little
capacity
and
extract
information
needed
to
determine
whether
higher
levels
will

be
invoked.
The
higher
levels
require
greater
capacity
and
result
in
increasingly
durable

cognitive
and
attitudinal
effects.



Concepts


Audience
involvement
refers
to
the
number
of
conscious
bridging
experiences,
connections,
or

personal
references
per
minute
that
the
viewer
makes
between
his
own
life
and
the
stimulus.
It

is
the
allocation
of
attentional
capacity
to
a
message
source,
as
needed
to
analyze
the
message
at

one
of
a
series
of
increasingly
abstract
representational
levels.



Four
levels
of
attention
(from
low
to
high:
levels
of
cognitive
activity
that
(1)
require

increasing
amounts
of
attentional
capacity,
and
(2)
produce
increasingly
durable
effects
on

memory).


1. Pre-­‐attention

little
capacity
required
for
feature
representation.
Stimuli
receive

extensive
immediate
analysis
that
produces
no
lasting
effect.


2. Focal
attention

modest
capacity
required
to
focus
on
one
message
source,
and
to

translate
the
message’s
sensory
content
into
categorical
codes
(object,
name,
word).

3. Comprehension

further
capacity
is
required
for
analyzing
and
establishing
traces
by

constructing
a
propositional
representation
of
it.


4. Elaboration

full
capacity
is
required
to
integrate
message
content
with
existing

conceptual
knowledge
(conceptual
analysis).
It
produces
substantial
freedom
of

memory
and
attitude
from
the
specific
details
of
the
original
message
or
setting.




Arousal
refers
to
a
state
of
wakefulness,
general
preparation,
or
excitement
that
facilitates
the

performance
of
well-­‐learned
responses.




Capacity
is
a
limited
resource
that
is
used
to
focus
on
a
specific
task
and
that
is
needed
in

increasing
amounts
as
the
cognitive
complexity
of
a
task
increases.




An
orienting
response
consists
of
mild
psychological
arousal
together
with
physical

orientation
of
receptors
toward
the
source
of
stimulation.
The
orienting
response
corresponds

to
focal
attention
being
directed
toward
the
novel
stimuli.




Selective
listening
commands
focal
attention
and
also
effectively
prevents
focusing
on
any

concurrent
auditory
message.
The
cognitive
demands
of
repeating
one
message
and
rejecting
a

second
may
use
enough
capacity
to
prevent
the
subject’s
involvement
in
the
attended
message

from
progressing
to
any
level
of
involvement
higher
than
focal
attention.



Findings

Under
high-­‐involvement,
a
communication
should
act
most
directly
to
modify
beliefs
(that
is,

verbalize
propositions).
High
involvement
products
tend
to
have
more
salient
distinguishing

attributes.

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