This document summarizes the entire Supply Chain Optimization course. It is based on the slides from the lessons, the accompanying notes and the self-study pieces from the book.
SUMMARY SUPPLY CHAIN
OPTIMIZATION
Supply Chain Management, Artevelde University of
Applied sciences
Ewout Vermeersch
[E-mailadres]
,Inhoud
Part 1: Project Management.....................................................................................................................................5
Scope window.......................................................................................................................................................5
Project charter = statement of work.....................................................................................................................5
Team and roles......................................................................................................................................................5
Project team......................................................................................................................................................5
PMO...................................................................................................................................................................5
Project roles.......................................................................................................................................................6
Tool: stakeholder mapping................................................................................................................................6
Tollgate review......................................................................................................................................................6
LEAN SIX SIGMA.................................................................................................................................................6
Tollgate review..................................................................................................................................................7
Project planning....................................................................................................................................................7
Three tools.........................................................................................................................................................7
Project financials...................................................................................................................................................8
CAPEX VS OPEX..................................................................................................................................................8
Timing of financials............................................................................................................................................8
NPV = Net Present Value...................................................................................................................................8
AT= Asset Turnover ratio...................................................................................................................................8
Project close-out...................................................................................................................................................9
Part 2: Supply Chain Management..........................................................................................................................10
Supply Chain Management recap.......................................................................................................................10
Definition.........................................................................................................................................................10
Logistics vs SCM...............................................................................................................................................10
Supply chain goals...........................................................................................................................................11
Competitive advantage...................................................................................................................................11
delivering customer value...............................................................................................................................11
bottom line = ROI = return on investment......................................................................................................13
Shareholder value...........................................................................................................................................13
total cost analysis............................................................................................................................................14
The cost of holding inventory..........................................................................................................................14
Customer profitability analysis........................................................................................................................14
activity based costing......................................................................................................................................14
Supply Chain finance...........................................................................................................................................15
The supply chain triangle................................................................................................................................15
Financial benchmarking in two dimensions....................................................................................................19
Supply Chain Optimization Ewout Vermeersch 1
, Financial target setting....................................................................................................................................19
The KPI dashboard (example).........................................................................................................................21
Part 3: Process optimization...................................................................................................................................22
introduction to lean management......................................................................................................................22
the term lean...................................................................................................................................................22
TPS toyota production system.......................................................................................................................22
the Toyota way 4p’s........................................................................................................................................24
introduction to six sigma.....................................................................................................................................24
theory of constraints.......................................................................................................................................25
principles of Womack..............................................................................................................................................25
specify value....................................................................................................................................................26
identify the value stream map........................................................................................................................27
create flow.......................................................................................................................................................29
let the customer pull value.............................................................................................................................30
pursuir of perfection.......................................................................................................................................30
lean phylosophy of Toyota..................................................................................................................................30
main characteristics of lean............................................................................................................................30
Lean tools............................................................................................................................................................35
VSM Value Stream Map.................................................................................................................................35
Flow.................................................................................................................................................................35
process optimization methods............................................................................................................................41
quantitative data analysis...............................................................................................................................41
qualitative 5W2H.............................................................................................................................................41
kaizen...............................................................................................................................................................41
CAPA................................................................................................................................................................42
Where do lean and six sigma meet.................................................................................................................43
Part 4: Change Management..................................................................................................................................47
Introduction to change management.................................................................................................................47
Scope definition...............................................................................................................................................47
failed projects..................................................................................................................................................47
30 – 70.............................................................................................................................................................47
Change management in practice........................................................................................................................48
MBTI................................................................................................................................................................48
Kotter change management............................................................................................................................48
Kubler-Ross......................................................................................................................................................49
Starting conditions for change........................................................................................................................51
Part 5: Supply chain of the future...........................................................................................................................52
Supply Chain Optimization Ewout Vermeersch 2
, Gartner report: developing the supply chain professional of 2025....................................................................52
The supply chain of the future............................................................................................................................53
Emerging mega trends....................................................................................................................................53
Shifting centres of gravity...............................................................................................................................54
Supply chain governance and compliance......................................................................................................54
The need for adaptability................................................................................................................................55
Seeking structural flexibility............................................................................................................................55
2020 vision......................................................................................................................................................56
Waste in the supply chain...............................................................................................................................56
The new industrial revolution.........................................................................................................................56
Seven major business transformations...........................................................................................................57
The implication for tomorrow’s logistics managers........................................................................................57
Chapter 8 : The synchronous supply chain.............................................................................................................59
8.1: The extended entreprise and the virtual supply chain................................................................................59
8.2: The role of information in the virtual supply chain.....................................................................................59
8.3: Laying the foundations for synchronisation.................................................................................................59
8.4: QR Quick response logistics........................................................................................................................60
8.5: Production strategies for QR........................................................................................................................60
8.6: Logistics systems dynamics..........................................................................................................................60
Chapter 11: Service Logistics...................................................................................................................................62
What is a service?................................................................................................................................................62
Buying performance............................................................................................................................................62
The service dominant logic.................................................................................................................................62
The trend to servitisation....................................................................................................................................62
Implications of servitisation for logistics.............................................................................................................63
The critical role of capacity.................................................................................................................................63
Service supply chain processes...........................................................................................................................64
Managing the service supply chain.....................................................................................................................64
Chapter 14: overcoming the barriers to supply chain integration..........................................................................65
Creating the logistics vision.................................................................................................................................65
The problems with conventional organisations..................................................................................................65
Developing the logistics organisation.................................................................................................................66
Logistics as a vehicle for change..........................................................................................................................67
Benchmarking......................................................................................................................................................67
Chapter 15 : Creating a sustainable supply chain...................................................................................................70
The triple bottom line..........................................................................................................................................70
Greenhouse gases and the supply chain.............................................................................................................70
Supply Chain Optimization Ewout Vermeersch 3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ewvermeersch. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.98. You're not tied to anything after your purchase.
