Summary
Samenvatting Business Process Analyse & project management
- Course
- Institution
1. inleiding BPA/PM 2. Goal Tree & Requirements 3. Business Processen & BPMN 4. Project Management & SCRUM 5. Business Case & Project
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Content preview
Businessprocess
2022-2023
analyse
Samenvatting
ARTESIS PLANTIJN ANTWERPEN
,Inhoudsopgave
1 Inleiding BPA/PM........................................................................................................................................ 2
1.1 Wat is Business Proces Analyse......................................................................................................................2
1.2 Wat is project management?.........................................................................................................................5
2 Goal Tree: zijsprong ArchiMate................................................................................................................... 6
Goal Tree: zijsprong ArchiMate............................................................................................................................7
3 Business processen & BPMN..................................................................................................................... 11
3.1 Van bedrijfsfunctie naar bedrijfsproces.......................................................................................................11
3.2 Vandaag nog steeds relevant.......................................................................................................................12
3.2.1 Business Process Redesign / Reengineering.........................................................................................12
4 Project management & SCRUM................................................................................................................. 17
4.1 Wat is project management?.......................................................................................................................17
4.2 Project management: PRINCE2....................................................................................................................18
4.3 Project management: SCRUM......................................................................................................................18
4.3.1 SCRUM: 3 rollen....................................................................................................................................19
4.3.2 SCRUM: 3 artifacten.............................................................................................................................19
4.3.3 SCRUM: 5 events..................................................................................................................................19
4.3.4 SCRUM: nog een aantal begrippen.......................................................................................................20
, 1 Inleiding BPA/PM
1.1 Wat is Business Proces Analyse
“Business (Process) Analysis is the practice of enabling change in an enterprise by defining
needs and recommending solutions that deliver value to stakeholders”
“Als Business Analyst… ben je de spilfiguur tussen de business … en IT.”
Business-IT
- Meeste projecten vandaag hebben een IT aspect
- BPA-rol is een verbindende rol tussen business en IT.
- BPA ‘vertaalt’ de problemen van de business in een oplossing die hapklaar is voor IT
Requirements
- Business heeft dikwijls een weinig afgelijnde vraag: ‘we willen onze onkosten kunnen
ingeven in een app’
o Wie is we?
o Welke onkosten?
o Mobile app? Website?
- BPA helpt om deze helder gennoeg te krijgen voor IT
Functionele Requirements Niet-functionele requirements
Geeft gewenst bedrag van het systeem Kwaliteitseis waaraan het systeem moet
weer voldoen
Dikwijls geformuleerd als User Stories: “Als.. Hoofdcategorieën (ISO 9126)
wil ik… zodat..” - Functionaliteit
- Betrouwbaarheid
- Bruikbaarheid
- Efficiëntie
- Onderhoudbaarheid
“Als zorgverlener wil ik inzicht in de “Het systeem moet 99% van de tijd
medicatiehistorie van de patiënt, zodat ik beschikbaar zijn voor onze gebruikers.”
bij twijfel de nieuw voorgeschreven
dosering gemakkelijk kan verifiëren.”
Requirements
- Belangrijk om door te vragen
bij opstellen requirements
- Echte probleem achterhalen
vooraleer je naar oplossingen
kan gaan
- “5-why’s” methodes
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