Volledige samenvatting Business English 3-EPM-Artevelde
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Course
Business English 3
Institution
Arteveldehogeschool (Artevelde)
Samenvatting van het vak Business English 3. Zowel boek als modules van canvas. School: Artevelde. Studierichting: Event- en projectmanagement. Docent: Sabine Van Der Eecken.
Hoofdtukken: Unit 1: Corporate culture, Unit 4: Digital business ,Unit 5: Performance, Unit 7: Time management en Extra g...
Business English 3
Table of content
Unit 1: Corporate culture p1-3
Unit 4: Digital business p4-9
Unit 5: Performance p10-14
Unit 7: Time management p14-20
Extra grammar p21-23 (!! Ingescande pagina’s)
Unit 1: Corporate culture
E.g. corporate culture=> dress code, the way the staff communicates with their manager, company
hierarchy, company structure, flexibility, image, atmosphere,…
1.1Workplace culture
Culture: the attitudes or believes that are shared & accepted by a particular group of people or in a
particular organization.
Vocabulary
Bedrijfscultuur Corporate culture
Dresscode Dress code
Minimum salaris Minimum salary
= Lowest amount of pay someone can receive
Salaris Pay rate
= Payment fixed according to a standard rate
Loonstructuur Pay structure
= System that determines the pay an employee will receive based on factors such as years in the
company, positions,…
Bedrijfshiërarchie Company hierarchy
= Staff organised on various levels. In such structures, staff are organised into levels and people at
one level have authority over those below them and report to those above them.
De waarden van een bedrijf The values of a company
= The principles & practices a business or organisation feels are important & tries to follow
Organisatorisch gedrag Organisational behavior
= Looks at how ppl in an organization work together & how this affects the organization as a
whole.
Een goede sfeer A good atmosphere
Een strategie A strategy
= A plan for achieving an aim(een doel)
De structuur van een bedrijf Company structure
= The way an organisation is structured. (It does not refer to a specific or strict hierarchy.)
Het imago The image
= Refers to the general opinion that most ppl have of an organisation or product.
Een open kantoor An open-plan office
= An office which does not have walls dividing it into separate rooms. (zoals in het eiland, tv )
Flexibiliteit Flexibility
Sfeer Atmosphere
Bedrijfsregels/voorwaarden Company policy
1
,1.2 Employee retention
= keep employee long in your company
Effect of some things on employee retention
Promotion => good for retention, employee stays
Menial tasks=> boring, bad for retention
Sabbatical=> You can be replaced
Vocabulary
Behoud van werknemers Employee retention
Onbelangrijke taken Menial tasks
= Work which needs little skills
Sabbatjaar Sabbatical
= A fixed period of time when someone takes an agreed break from their job
Promotie Promotion
= The fact of getting a better paid, more responsible job
Balans werk-prive Work-life balance
= A situation in which you are able to give the right amount of time and effort to your work and to
your personal life
Divers werk Diverse work
= Jobs that are very different from each other
1.3: Building relationships
Building trust strategies
Focus on common Let’s wait until we (have the detailed quality report) an decide together(next
objectives week).
We both want to (go forward with this).
Share ideas Can I suggest that (I give an update on…).
One way to solve this is (just) to (send our analyst).
Be open about thoughts and Sara, I’m concerned that…
feelings
To be honest, I feel (a little) worried (about your proposal).
Show empathy I can see you’re concerned about…
I understand what you’re saying about…
Offer support Would it be (useful) for me to…?
Could we help you (with that)?
Show trust in others Based on (your experience) how do you think we can …?
I like your suggestion to (get more data).
1.4 Presenting yourself
First meeting with new colleagues
BE PROACTIVE DURING INFORMAL PERSONAL INTRODUCTIONS BEFORE A TEAM MEETING
-Approach people proactively and enthusiastically and present useful
E.g. I’m Sue from the London office.
-Ask questions to show you are open and curious
-Find common points to build the relationship. E.g. We’ve been stuck in traffic… Oh really, me too!
BUILD TRUST DURING THE FORMAL ROUND OF PERSONAL PRESENTATIONS TO THE TEAM
-Volunteer to begin the round of personal introductions to create a positive mood in the room
2
, -Build trust in yourself by giving details about your role, expertise and experience
E.g. My current job is … I joined the company ….
-Show commitment and say something positive about working with people in the room in the future.
E.g. I’m really delighted to be part of …(this team).
CLOSE POSITIVELY AFTER THE TEAM MEETING
-Clearly show interest in what people have said during your first meeting with them.
E.g. Nice pwp, can you sent it to me? I really liked what you said about…
-Say goodbye to everyone. Offer support and express positive feelings about meeting again in the
future. E.g. I look forward to work together. If you need any help with .., let me know.
Vocabulary
Verantwoordelijkheid Responsibility
Ervaring Experience
Belangrijkste gebied van expertise Main area of expertise
Collega’s Colleagues
1.5 A company news blog
Blog about a company sabbatical policy-Two moths in the Caribbean?
TITLE: grabs attentions, makes a promise (needs to be fulfilled by the end of the post!)
e.g. Two months in the Caribbean? Want time of from work.
INTRODUCTION: hooks the reader, draws them in and sets up the post
MAIN BODY: works through a logical sequence of points, holding he reader’s attention
CONCLUSION: ends the post decisively and calls the reader to take action
E.g. Click on the link to find out more.
3
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