,Inhoudsopgave
Project voorbereiding...................................................................................................................................5
Projectoriëntatie (geen fase van projectmanagement)........................................................................................................6
1. Basisprincipes en begrippen van projectmanagement...........................................................................6
3 basiswerkvormen.............................................................................................................................6
Wat is een project?.............................................................................................................................9
Wat is projectmanagement?.............................................................................................................11
Fase 1: Projectvoorbereiding.....................................................................................................................14
2. Inhoud projectvoorstel...........................................................................................................................14
Doel projectvoorbereiding.................................................................................................................14
Begin en einde van de projectvoorbereiding....................................................................................14
Definitie projectopdracht...................................................................................................................14
Waarom?...........................................................................................................................................15
Inhoud projectopdracht.....................................................................................................................15
3. Analyse van de klant en briefing (enkel van toepassing bij externe projecten)..................................................................15
Klant..................................................................................................................................................15
Briefing..............................................................................................................................................20
Context..............................................................................................................................................22
4. Projectdoel.............................................................................................................................................22
Projectdoel, -resultaat, -eisen en -aanpak........................................................................................22
5. Stakeholders..........................................................................................................................................24
Wat is een stakeholder?...................................................................................................................24
Wie zijn stakeholders?......................................................................................................................24
Hoe staan de stakeholders tegenover het project?..........................................................................25
Stakeholdersmanagementstrategie..................................................................................................26
6. Concept..................................................................................................................................................29
Projectresultaat.................................................................................................................................29
7. Risico’s en kansen.................................................................................................................................29
Begrippen: risico’s, issues en ramingen...........................................................................................29
Risicoaversie en risicobereidheid.....................................................................................................30
, Projectmanagement essentials – samenvatting
Risico-eigenaar.................................................................................................................................30
Soorten risico’s (gedeeltelijk overlappend)........................................................................................................30
Risicomanagementcyclus.................................................................................................................31
Risicoanalyse....................................................................................................................................31
Plannen van risicomaatregelen........................................................................................................35
8. Scope en afbakening.............................................................................................................................36
Scope................................................................................................................................................36
Afbakening........................................................................................................................................36
Scope wijzigen..................................................................................................................................37
9. Projectraming.........................................................................................................................................38
Begrippen: raming, begroting en budget..........................................................................................38
Soorten kosten..................................................................................................................................38
Soorten inkomsten............................................................................................................................39
Cost/ revenue estimate.....................................................................................................................39
Budget van de opdrachtgever...........................................................................................................40
Agency fee........................................................................................................................................40
10. Projectbeoordeling...............................................................................................................................42
Criteria projectbeoordeling................................................................................................................42
Investeringscalculaties......................................................................................................................43
Fase 2: Projectinrichting............................................................................................................................44
11. Projectdecompositie.............................................................................................................................44
Projectcompositie: wat?....................................................................................................................44
Projectcompositie: hoe?....................................................................................................................44
Normen, voorschriften en standaard................................................................................................48
12. Projectorganisatie................................................................................................................................49
Hoe?..................................................................................................................................................49
Organisatiestructuur..........................................................................................................................49
Samenstelling projectteam................................................................................................................52
13. Projectfasering en tijdsplanning...........................................................................................................53
Fasering............................................................................................................................................53
Plannen.............................................................................................................................................55
3
, Projectmanagement essentials – samenvatting
14. Communicatieplan...............................................................................................................................61
Definitie communicatieplan...............................................................................................................61
Samenstellen van een communicatieplan: tips................................................................................61
15. Responseplan......................................................................................................................................61
16. Inkoop en contract...............................................................................................................................63
Van aanvraag tot contract.................................................................................................................63
Het contract.......................................................................................................................................66
17. Begroting en cashflowplanning............................................................................................................68
Begroten............................................................................................................................................68
Cashflowplanning = liquiditeitsplanning............................................................................................68
Reserves...........................................................................................................................................69
Fase 3: Projectuitvoering...........................................................................................................................71
18. Uitvoering: beheerscirkel (Deming cycle)............................................................................................71
19. Leidinggeven........................................................................................................................................71
20. Controleren: beheers-tools..................................................................................................................72
...................................................................................................................................................................72
21. Wijzigen................................................................................................................................................73
Wijzigingsprocedure..........................................................................................................................73
Methodiek prioritering.......................................................................................................................73
22. Budgetbewaking..................................................................................................................................74
23. Earned Value Analyse.........................................................................................................................74
24. DRAAIBOEK........................................................................................................................................76
Fase 4: projectafsluiting.............................................................................................................................77
25. Goedkeuring door de opdrachtgever...................................................................................................77
26. Afsluiting van het project – projectmanager........................................................................................77
27. Evalueren van het project....................................................................................................................79
28. Voortijdige projectafsluiting..................................................................................................................79
Abnormaal afsluiten: het eindproduct is niet klaar............................................................................79
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