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IPPSA Check on Learning Complete Solution guide_2022-23.

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IPPSA Check on Learning Complete Solution guide_2022-23. A case may be cancelled for these reasons: - A case may be cancelled for these reasons: - A Helpdesk Agent may perform these actions from the case toolbar. – After entering the Projected Begin Date on the Parent of Linked Assig...

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  • January 11, 2023
  • 11
  • 2022/2023
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IPPSA Check on Learning Complete Solution guide_2022 -23. A case may be cancelled for these reasons: - >ANS< The Case was created in error. It is a duplicate case. A case may be cancelled for these reasons: - >ANS< The Case was created in error. The HR Professional feels that the Member has the ability to resolve the issue. It is a duplicate case. A Helpdesk Agent may perform these actions from the case toolbar. – >ANS< Spell check the case Print the case View the Member in the 360 Degree View page After entering the Projected Begin Date on the Parent of Linked Assignments page, which fields default with the same date? – >ANS< Projected End Date Report Date After viewing the MEB/PEB notification, where do HR Professionals a nd Commander's go to view full details? – >ANS< Medical Board page within the Member's Physical Profiles All of the following subcategories can be added to the workflow, except: - >ANS< Member An approver may perform these actions on a Member's assignmen t – >ANS< Approve Deny Back to Draft An assignment may only be revoked once it has been approved. – >ANS< True An HR Professional may escalate, deescalate, or reassign a case _____. – >ANS< to any provider group according to organizational SOPs or business rules Before switching the Business Unit for an HR case to IT, the user should ensure that ________________. – >ANS< the issue is a legitimate system problem Besides the Members going on Field Duty, what three details must be entered to submit a Mass Update Field Duty request? - >ANS< Date Field Duty is to begin Date Field Duty will end Field Duty location Comments and Attachments are required for a cancellation. – >ANS< False Correspond ence access provides Members the ability to _____. - >ANS< be a suggested recipient for email correspondence Display of the Duty Status Report is based on _________________. - >ANS< UIC(s) based on row level security Emergency contact information is the only area that can be updated without going into the DD Form 93 itself. - >ANS< true From the KSB Dashboard, KSB Reports can be downloaded as a PDF. - >ANS< False From where does the 360 Degree View pull HR related information? - >ANS< Human Capital Mana gement (HCM) How do you find out more information on how to search on the View Orders page? - >ANS< Click the Search Instructions button. In order for the Print button to appear, the absence request must be in which status? - >ANS< Approved In order to reopen a case, its current status must be: - >ANS< Closed - Resolved Closed - Canceled In order to view documentation regarding their case sent by the HR Professional working the case, the Member must _____. - >ANS< log into IPPS -A to access their case to view the documentation IPPS -A is the ADS for the Member's SGLI and FSGLI benefits information. - >ANS< False On the Field Duty page, the Update Details button is used to change dates. - >ANS< False

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