OPRE 3310 Operations Management – Test #2 QUESTIONS AND ANSWERS (LATEST VERSION)

1. Which of the following is not one of the 3 Rs? A. reus e B. reduc e C. repositio n D. recycl e 2. Which of the following is an example of a postponement tactic? A. mass customization B. standardizati on C. process mapping D. delayed differentiation E. service blueprinting 3. Which of these pairs of functions would tend to be affected most dramatically by a product or service redesign? A. Operations and Accounting B. Marketing and Operations C. Finance and Human Resources D. Engineering and Accounting E. Finance and Engineering 4. Incorporating design for disassembly principles in product design helps firms with ___________ design issues. A. leg al B. soci al C. reus e D. reverse engineering E. reengineeri ng 1 OPRE 3310 Operations Management – Spring 2016 Test #2 5. One way to increase reliability is to: A. improve component design. B. increase the number of service stations. C. increase mean repair time. D. increase the number of dependent components. E. reduce production capacity. 6. Which of the following is not a reason for redesigning a product or service? A. to reduce labor or material cost B. to increase the level of employee satisfaction C. to increase the level of customer satisfaction D. to attract and increase customer demand E. to increase quality 7. Which of the following is not an advantage of standardization? A. The opportunity to freeze design at a very early stage. B. Fewer parts to deal with in inventory. C. Reduced training cost and time. D. Purchasing is more routine. E. Inventory manag