BUAD421 exam 1
Organizations need to successfully manage different forms of capital. Tanya and Tyrone are
entrepreneurs starting a company called TWT ("Total Wellness Totally") that will provide paying
members with nutritional consulting with registered dieticians, fitness classes from personal trainers,
and stress management programs led by counselors, massage therapists, and yoga instructors.
Members will also have access to a gym equipped with a full weight room, pool, and other exercise
equipment. The pool and exercise equipment like treadmills and bikes are considered_______assets of
TWTcorrect answerPhysical
Tanya and Tyrone are in the process of hiring employees for their new TWT ("Total Wellness Totally")
business. The employees represent________and will include full-time and-part-time nutritionists,
personal trainers, and massage therapists.correct answerHuman Capital
One thing that is special about TWT ("Total Wellness Totally") is that the founders have created a unique
customized system which assesses each individual and creates a personalized nutrition and fitness plan
tailored to that person along with customized vitamin supplements. This TWT customized system has
been patented and represents_______of the companycorrect answerIntellectual Property
Which term below best describes a situation in which an HR manager conducts cost-benefit analyses to
examine the impact of contracting jobs domestically and internationally?correct answerOutsourcing
analysis
Which term below best describes a situation in which an HR manager evaluates all HR activities (like
selection, training, and compensation) to make sure that they are consistent with the organization's
overall goals?correct answerAligning HR activities
Elizabeth is an employee at Gaggle, a large organization that is devoted to wildlife conservation,
education, and research. Elizabeth develops and validates hiring tools like structured interviews and
personality tests so that Gaggle ensures that they hire the best employees. Which HR function best
describes Elizabeth's role?correct answerStaffing
Shu Lin works in the HR Department for BigBucksBankers. Shu Lin's primary responsibilities currently
include 1) conducting job evaluations; 2) administering salary surveys to assess market rates for
different jobs; and 3) researching best practices for employee "pay-for-performance" incentive plans.
Which HR function best describes Shu Lin's role?correct answerRewards: Compensation and Benefits
Kane is an American citizen and an employee of Laptops Inc. located in Seattle, Washington. The
company is headquartered in Austria. Kane best illustratescorrect answerHost-Country National (citizen
of one country working in that country and employed by an organization headquartered in another
country)
Which of the following activities has most likely become more efficient as a result of advances in HR
technology?correct answerScanning and sorting resumes
The______was passed in 2002 by Congress as a reaction to major corporate and accounting scandals in
U.S. companies like Enron and Worldcom.correct answerSarbanes-Oxley Act
, Which of the following HR employees is most accurately described as a "generalist"?correct
answerRyan, who works for a local daycare facility and is responsible for recruiting, selecting, training,
and compensating daycare employees
The most widely known HR certification are the PHR (Professional in Human Resources) and the SPHR
(Senior Professional in Human Resources), both sponsored by the HRCI. Visit the HRCI website
(http://www.hrci.org/) and use the search function to find information about the PHR and SPHR exams.
Which of the following content areas is NOT assessed on the PHR exam NOR on the SPHR exam?correct
answerFinancial and Accounting Requirements
Which of the following areas of content knowledge is MORE heavily tested (as a percentage of the total
certification in the SPHR (Senior Professional in Human Resources) than in the PHR (Professional in
Human Resources)?correct answerBusiness Management and Strategy
Netflix is an internet television network that currently boasts the world's largest paying membership
(Source: 2015 Netflix investor relations overview, Netflix website). The company was founded in 1997
and its early years were focused on subscription services mailing loaned DVDs to subscribers. Today,
however, Netflix has reallocated resources of the organization in significant ways. For example,
according to Netflix's "long-term view" statement to investors, the company plans to spend $3 billion in
content development for its members in 2015. Indeed, Netflix has already won major awards for shows
like House of Cards, aired only by Netflix. As this example illustrates, companies like Netflix must engage
in_______to remain relevant and competitive in the ever-changing environment of technology
advancements, social trends, and legal regulations.correct answerOngoing strategic planning
The practice of "forcing strategic asset reallocation" used by former Exxon CEO Lee Raymond is
described in Chapter 2.1 "HR Perspective" of the textbook. Which of the following answers most
accurately reflects the practice of forced strategic asset reallocation?correct answerIt can be a healthy
part of strategy which often leads to healthy turnover and change
Tomaso's Pizza is not your everyday pizza restaurant. With three locations in Iowa, Tomaso's Pizza has
won numerous regional and national awards for their delicious pizza. They also have a devoted cult
following of fans who typically have to wait in long lines for an open table. These accolades suggest that
Tomaso's Pizza is successfully following and accomplishing their mission statement which is quite simply:
"Make good pizza." Below are FICTIONAL examples of what Tomaso's might identify as HR factors in a
SWOT analysis if they were engaging in strategic planning (in other words, these examples are purely
hypothetical and created for this exercise). Identify which component of a SWOT analysis (strength,
weakness, opportunity, or threat) corresponds to each description below.
The price of a large specialty pizza at Tomaso's is nearly triple that of some basic pizzas offered by lower-
priced competitors like Dominos. This is an example of______ (a)
Informal customer feedback suggests that many people desire additional Tomaso's locations in
surrounding cities. This is an example of______ (b)
Organizations need to successfully manage different forms of capital. Tanya and Tyrone are
entrepreneurs starting a company called TWT ("Total Wellness Totally") that will provide paying
members with nutritional consulting with registered dieticians, fitness classes from personal trainers,
and stress management programs led by counselors, massage therapists, and yoga instructors.
Members will also have access to a gym equipped with a full weight room, pool, and other exercise
equipment. The pool and exercise equipment like treadmills and bikes are considered_______assets of
TWTcorrect answerPhysical
Tanya and Tyrone are in the process of hiring employees for their new TWT ("Total Wellness Totally")
business. The employees represent________and will include full-time and-part-time nutritionists,
personal trainers, and massage therapists.correct answerHuman Capital
One thing that is special about TWT ("Total Wellness Totally") is that the founders have created a unique
customized system which assesses each individual and creates a personalized nutrition and fitness plan
tailored to that person along with customized vitamin supplements. This TWT customized system has
been patented and represents_______of the companycorrect answerIntellectual Property
Which term below best describes a situation in which an HR manager conducts cost-benefit analyses to
examine the impact of contracting jobs domestically and internationally?correct answerOutsourcing
analysis
Which term below best describes a situation in which an HR manager evaluates all HR activities (like
selection, training, and compensation) to make sure that they are consistent with the organization's
overall goals?correct answerAligning HR activities
Elizabeth is an employee at Gaggle, a large organization that is devoted to wildlife conservation,
education, and research. Elizabeth develops and validates hiring tools like structured interviews and
personality tests so that Gaggle ensures that they hire the best employees. Which HR function best
describes Elizabeth's role?correct answerStaffing
Shu Lin works in the HR Department for BigBucksBankers. Shu Lin's primary responsibilities currently
include 1) conducting job evaluations; 2) administering salary surveys to assess market rates for
different jobs; and 3) researching best practices for employee "pay-for-performance" incentive plans.
Which HR function best describes Shu Lin's role?correct answerRewards: Compensation and Benefits
Kane is an American citizen and an employee of Laptops Inc. located in Seattle, Washington. The
company is headquartered in Austria. Kane best illustratescorrect answerHost-Country National (citizen
of one country working in that country and employed by an organization headquartered in another
country)
Which of the following activities has most likely become more efficient as a result of advances in HR
technology?correct answerScanning and sorting resumes
The______was passed in 2002 by Congress as a reaction to major corporate and accounting scandals in
U.S. companies like Enron and Worldcom.correct answerSarbanes-Oxley Act
, Which of the following HR employees is most accurately described as a "generalist"?correct
answerRyan, who works for a local daycare facility and is responsible for recruiting, selecting, training,
and compensating daycare employees
The most widely known HR certification are the PHR (Professional in Human Resources) and the SPHR
(Senior Professional in Human Resources), both sponsored by the HRCI. Visit the HRCI website
(http://www.hrci.org/) and use the search function to find information about the PHR and SPHR exams.
Which of the following content areas is NOT assessed on the PHR exam NOR on the SPHR exam?correct
answerFinancial and Accounting Requirements
Which of the following areas of content knowledge is MORE heavily tested (as a percentage of the total
certification in the SPHR (Senior Professional in Human Resources) than in the PHR (Professional in
Human Resources)?correct answerBusiness Management and Strategy
Netflix is an internet television network that currently boasts the world's largest paying membership
(Source: 2015 Netflix investor relations overview, Netflix website). The company was founded in 1997
and its early years were focused on subscription services mailing loaned DVDs to subscribers. Today,
however, Netflix has reallocated resources of the organization in significant ways. For example,
according to Netflix's "long-term view" statement to investors, the company plans to spend $3 billion in
content development for its members in 2015. Indeed, Netflix has already won major awards for shows
like House of Cards, aired only by Netflix. As this example illustrates, companies like Netflix must engage
in_______to remain relevant and competitive in the ever-changing environment of technology
advancements, social trends, and legal regulations.correct answerOngoing strategic planning
The practice of "forcing strategic asset reallocation" used by former Exxon CEO Lee Raymond is
described in Chapter 2.1 "HR Perspective" of the textbook. Which of the following answers most
accurately reflects the practice of forced strategic asset reallocation?correct answerIt can be a healthy
part of strategy which often leads to healthy turnover and change
Tomaso's Pizza is not your everyday pizza restaurant. With three locations in Iowa, Tomaso's Pizza has
won numerous regional and national awards for their delicious pizza. They also have a devoted cult
following of fans who typically have to wait in long lines for an open table. These accolades suggest that
Tomaso's Pizza is successfully following and accomplishing their mission statement which is quite simply:
"Make good pizza." Below are FICTIONAL examples of what Tomaso's might identify as HR factors in a
SWOT analysis if they were engaging in strategic planning (in other words, these examples are purely
hypothetical and created for this exercise). Identify which component of a SWOT analysis (strength,
weakness, opportunity, or threat) corresponds to each description below.
The price of a large specialty pizza at Tomaso's is nearly triple that of some basic pizzas offered by lower-
priced competitors like Dominos. This is an example of______ (a)
Informal customer feedback suggests that many people desire additional Tomaso's locations in
surrounding cities. This is an example of______ (b)
