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Samenvatting kennis jaar 1, blok 3 HRM Hva
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Samenvatting van het kennisvak van de opleiding HRM bij de Hva, jaar 1 blok 3
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InhoudsopgaveThema 1........................................................................................................................................................ 3
BBS-model............................................................................................................................................................3
Soorten ziekteverzuim..........................................................................................................................................3
Verzuim kerngetallen...........................................................................................................................................4
Verzuim venster....................................................................................................................................................4
Verzuimmodellen.................................................................................................................................................5
Integrale aanpak van gezondheid........................................................................................................................5
Goed ziekteverzuimbeleid....................................................................................................................................5
Thema 2........................................................................................................................................................ 6
Arbeidsomstandighedenwet................................................................................................................................6
Verplichtingen werkgever....................................................................................................................................6
Verplichtingen werknemer...................................................................................................................................7
Verplichtingen inspectie.......................................................................................................................................7
Psychosociale arbeidsbelasting............................................................................................................................7
Werkdruk.........................................................................................................................................................8
Ongewenst gedrag & seksuele intimidatie......................................................................................................8
Agressie & geweld...........................................................................................................................................9
Werkstress.......................................................................................................................................................9
Thema 3....................................................................................................................................................... 10
Verzuimcultuur...................................................................................................................................................10
Cultuur en het verzuimproces............................................................................................................................10
Invloed hebbende partijen.................................................................................................................................11
Visie op ziekte en herstel....................................................................................................................................12
Re-integratie.......................................................................................................................................................12
Wet verbetering poortwachter..........................................................................................................................13
Rollen WVP.........................................................................................................................................................13
Loon bij ziekte.....................................................................................................................................................14
Ziek versus werk.................................................................................................................................................15
Oplossingsgericht verzuimmanagement............................................................................................................15
Thema 4....................................................................................................................................................... 16
Motivatie............................................................................................................................................................16
Motivatietheorieën............................................................................................................................................16
Inhoudstheorie: Maslow................................................................................................................................16
Inhoudstheorie: Herzberg..............................................................................................................................17
Inhoudstheorie: McClelland..........................................................................................................................17
Procestheorie: Vroom....................................................................................................................................17
Procestheorie: Adams....................................................................................................................................18
Procestheorie: Goalsettingtheorie Locke en Latham....................................................................................18
1
, Mix van theorieën: zelfbeschikkingstheorie `Ryan en Deci...........................................................................18
Arbeidsoriëntaties..............................................................................................................................................18
Verschillen in wederzijdse verwachtingen.........................................................................................................19
Thema 5....................................................................................................................................................... 20
Vitaliteit..............................................................................................................................................................21
Thema 6....................................................................................................................................................... 23
Ontstaan van een burn-out................................................................................................................................23
Voorkomen/ bestrijden stress & burn-out.........................................................................................................25
2
, Thema 1
BBS-model
- Belastbaarheid
De persoon zelf,
Fitheid -> fysiek en mentaal. Opleidingsniveau, leeftijd, competenties.
Moet in balans zijn met (werk-)belasting.
- (Werk-)belasting
Werk privébelasting (kinderen, klusjes thuis, sporten)
Werkbelasting
o Arbeidsinhoud
o Arbeidsomstandigheden
o Arbeidsverhoudingen
o Arbeidsvoorwaarden
- Verzuimdrempel
Verzuimbehoefte (hoe leuk is het werk, wat is de band met collega’s?).
Verzuimgelegenheid (op welke manier meld je je ziek?).
- Hervattingsdrempel
Behoefte (heb je weer zin om aan het werk te gaan?).
Gelegenheid (wordt er de mogelijkheid voor aangepast werk geboden?).
Soorten ziekteverzuim
- Wit ziekteverzuim
De medewerker is aantoonbaar ziek (fysiek of psychisch).
- Grijs ziekteverzuim
De medewerker is fysiek in staat om te werken.
De medewerker is moe of niet gemotiveerd om te werken.
Wordt ook wel vermijdbaar verzuim genoemd, is niet nodig.
- Zwart ziekte verzuim
De medewerker is niet ziek.
Wordt ook wel vermijdbaar verzuim genoemd, is niet nodig.
3
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