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samenvatting communicatie en onderzoeksvaardigheden

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Samenvatting communicatie en onderzoeksvaardigheden theorie lessen. Alles wat we in de les behandeld hebben met extra tips. Enkel dit komt op het examen. 1E jaar vastgoed en makelaardij, 2e semester Hogeschool Gent.

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  • May 11, 2016
  • 75
  • 2015/2016
  • Summary

9  reviews

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Samenvatting: Onderzoek en
communicatievaardigheden
Wat is zakelijke communicatie
Het vertrekpunt van ‘communicatie’ is het oorspronkelijke communicatiemodel van de linguïst
ROMAN JAKOBSON, dat gebaseerd is op de tweeledige basisfunctie van de taal:
- Informatieoverdracht (taal dien om informatie over te brengen)
- Sociale profilering ( bewust of onbewust geven we tijdens onze communicatie ook informatie
over onze sociale achtergrond)
Roman Jakobson had oorspronkelijk 6 basiselementen van communicatie onderscheiden. In de loop
van de twintigste eeuw werden er nog enkele elementen aan toegevoegd.




Zender: degene die de boodschap stuurt/schrijft
Ontvanger: degene die de boodschap ontvangt (goed nadenken wie de ontvanger is)
Boodschap: wat je wil overbrengen, de inhoud (wat zet ik erin, wat niet)
Context: in welke omstandigheden gebeurt de communicatie.
Code: de taal
Contact: 2 personen die met elkaar communiceren
Medium/kanaal: middel waarmee je de boodschap overbrengt
Bedoeling: doel dat je voor ogen hebt. (1) informeren (2) overtuigen (3) iemand aansporen om iets te
doen.



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