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Samenvatting smvt agogiek en communicatie, gegeven door Laurence Dhaene en Kristien de Groof, 18/20 behaald
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smvt agogiek en communicatie, gegeven door Laurence Dhaene en Kristien de Groof, 18/20 behaald
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Inleiding agogiek encommunicatie
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Hoofdstuk 1: Agogiek en agogisch handelen....................................................................................................4
1.1 Wat is agogiek.........................................................................................................................................4
1.2 Wat is agogisch handelen.......................................................................................................................4
1.2.1 Verandering.....................................................................................................................................4
1.2.2 Professioneel...................................................................................................................................4
1.2.3 Welzijn.............................................................................................................................................4
1.3 Casus familie Van Asten..........................................................................................................................5
1.4 Ontstaan en agogische opvattingen........................................................................................................5
1.4.1 Empirisch-analytische agogiek.........................................................................................................5
1.4.2 Kritisch-emancipatorische agogiek..................................................................................................5
1.4.3 Pragmatische agogiek......................................................................................................................5
1.4.4 Besluit..............................................................................................................................................6
1.5 Acht kenmerken van agogiek / agogisch handelen.................................................................................6
1.6 Over wie gaat het, op welke niveaus werken we?..................................................................................6
1.6.1 Individuele personen.......................................................................................................................6
1.6.2 Groepen...........................................................................................................................................6
1.6.3 Samenlevingsverbanden..................................................................................................................6
1.7 Vijf belangrijke aandachtspunten binnen de agogiek.............................................................................7
Hoofdstuk 2: De sociaal werker als ‘instrument’..............................................................................................7
2.1 Inleiding..................................................................................................................................................7
2.2 Kenmerken voor een succesvol sociaal werker.......................................................................................7
2.2.1 Objectieve karakteristieken.............................................................................................................7
2.2.2 Subjectieve karakteristieken............................................................................................................7
2.2.3 Belang van de relatie.......................................................................................................................8
2.3 Basismodel van communicatie...............................................................................................................8
2.4 Basishouding / grondhouding van C. Rogers...........................................................................................8
2.4.1 Echtheid / authenticiteit..................................................................................................................8
2.4.2 Empathie / inlevingsvermogen........................................................................................................8
2.4.3 Respect en onvoorwaardelijke aanvaarding....................................................................................9
2.4.4 Basismodel van communicatie.........................................................................................................9
2.5 Het opbouwen van een relatie...............................................................................................................9
2.5.1 Contact opbouwen..........................................................................................................................9
, 2.5.2 Relatie opbouwen en bevorderen.................................................................................................10
2.5.3 Zelfonderzoek: reflecteren.............................................................................................................10
Hoofdstuk 3: Het agogisch proces..................................................................................................................10
3.1 Wat is een agogisch proces?.................................................................................................................10
3.2 Fasen in het agogisch proces volgens J Brinkman.................................................................................10
3.2.1 Contact en contract.......................................................................................................................11
3.2.2 Motivatie........................................................................................................................................11
3.2.3 Analyse van de uitgangssituatie.....................................................................................................12
3.2.4 Doelen stellen................................................................................................................................12
3.2.5 Strategiebepaling...........................................................................................................................12
3.2.6 Uitvoering......................................................................................................................................12
3.2.7 Consolidatie...................................................................................................................................12
3.2.8 Evaluatie........................................................................................................................................13
3.3 Aandachtspunten..................................................................................................................................13
Hoofdstuk 4: De algemene systeemtheorie....................................................................................................13
4.1 Ontstaan systeemdenken.....................................................................................................................13
4.1.1 Wat is een systeem?......................................................................................................................13
4.1.2 Systeemdenken binnen sociaal werk.............................................................................................13
4.2 Periode voor het systeemdenken.........................................................................................................13
4.2.1 Menswetenschappen.....................................................................................................................13
4.3 Naar een andere mensvisie..................................................................................................................14
4.3.1 Cybernetica....................................................................................................................................14
4.3.2 Biologie..........................................................................................................................................14
4.3.3 Maatschappelijke evolutie.............................................................................................................14
4.2.4 Family therapy...............................................................................................................................14
4.3 Ontstaan systeemtherapie....................................................................................................................14
Hoofdstuk 5: De algemene systeemtheorie....................................................................................................15
5.1 Menselijke systemen............................................................................................................................15
5.1.1 De mens als deel van een systeem................................................................................................15
5.1.2 Kenmerken van menselijke systemen............................................................................................15
Hoofdstuk 6: Communicatietheorie...............................................................................................................17
6.1 Inleiding................................................................................................................................................17
6.2 Axioma 1: alle gedrag is communicatie.................................................................................................17
6.2.1 Begrippen.......................................................................................................................................17
6.2.2 Gevolgen........................................................................................................................................17
6.2.3 Fouten tegen deze regel................................................................................................................18
6.3 Axioma 2: Mensen beïnvloeden met en zonder woorden....................................................................19
6.3.1 Twee taalsystemen........................................................................................................................19
, 6.3.2 Kenmerken op gebied van de betrekkingen..................................................................................19
6.3.3 Kenmerken op gebied van de uitdrukkingsmogelijkheden............................................................19
6.3.4 Gevolgen op vlak van communicatie.............................................................................................20
6.3.5 Fouten tegen axioma 2..................................................................................................................20
6.3.6 Online communicatie.....................................................................................................................21
6.4 Axioma 3: Wat ik bedoel is niet per se waar voor de ander..................................................................22
6.4.1 Omschrijving..................................................................................................................................22
6.4.2 Vaststellingen vanuit menselijk samenleven.................................................................................22
6.4.3 Hoe ‘niet besefte’ misverstanden verklaren..................................................................................22
6.4.4 Meningsverschillen en conflicten...................................................................................................23
6.4.5 Gevolgen voor hulpverlening.........................................................................................................23
6.4.6 Herkaderen (herdefiniëren, positief labelen).................................................................................24
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