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Samenvatting organisatiemanagement

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bevat alles over de 4 taken die managers hebben en over hoe een organisatie is opgebouwd

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  • February 6, 2023
  • 33
  • 2022/2023
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Organisatiemanagement
Inhoud
Organisatie en management..................................................................................................................4
Organisatie.........................................................................................................................................4
1. Wat is organisatiemanagement..................................................................................................4
2. Wat is een organisatie?..............................................................................................................4
3. Kenmerken van een organisatie.................................................................................................4
4. Betekenissen van een “organisatie”...........................................................................................4
5. Organisatie-Onderneming-Bedrijf...............................................................................................4
Management......................................................................................................................................5
1. Management in organisaties......................................................................................................5
2. Management lagen.....................................................................................................................5
3. Managementvaardigheden........................................................................................................6
4. Managementrollen (volgens Mintzberg)....................................................................................6
5. Plannen, organiseren, leidinggeven en beheersen.....................................................................6
Plannen...................................................................................................................................................6
Plannen in organisaties.......................................................................................................................6
1. Criteria voor effectieve plannen.................................................................................................7
2. Planniveaus en -termijnen .........................................................................................................7
3. Missie = “mission statement”.....................................................................................................7
4. Strategisch planningsproces.......................................................................................................8
Strategische planning.........................................................................................................................8
1. SWOT..........................................................................................................................................8
3. ontwikkeling van strategische plannen.......................................................................................9
Besluitvorming..................................................................................................................................10
Praktische planningstechnieken.......................................................................................................10
1. “Budgetteren” als planningstechniek:......................................................................................10
2. het planbord en de ganttkaart..................................................................................................11
3. Netwerkplanning......................................................................................................................11
Organiseren..........................................................................................................................................12
Structuren van organisaties..............................................................................................................12
1. aanpak......................................................................................................................................12
2. Functies (functietitel)................................................................................................................12
3. Afdelingen.................................................................................................................................13

, 4. organisatiestelsel/organisatiestructuren/ organigrammen......................................................13
5. bepalende factoren voor organisatiestructuur.........................................................................15
Coördinatie in organisaties...............................................................................................................15
Organisatiestructuren van Mintzberg...............................................................................................15
Human resources management (HRM)............................................................................................17
1. aantrekken van het “juiste” personeel.....................................................................................17
2. Ontwikkelen van “effectief” personeel.....................................................................................18
3. Behouden van “effectief” personeel.........................................................................................18
Cultuur in organisaties......................................................................................................................19
1. Organisatiecultuur is ….............................................................................................................19
2. Lagen in een organisatiecultuur................................................................................................19
Veranderen van organisaties............................................................................................................19
Leidinggeven.........................................................................................................................................20
Leiders, leidinggevenden en managers in organisaties.....................................................................20
1. Leiders en managers.................................................................................................................20
2. factoren die de leiderschapskwaliteiten beïnvloeden..............................................................20
Stijl van leidinggeven........................................................................................................................21
1. Autoritair vs. democratisch leiderschap...................................................................................21
2. Resultaatgericht vs. Relatiegericht leiderschap........................................................................22
Transformerend vs. transactioneel leiderschap............................................................................22
De motiverende leidinggevende.......................................................................................................22
1. Extrinsieke en intrinsieke motivatie:.........................................................................................23
2. De behoeftepiramide van Maslow............................................................................................23
3. De 2-factoren van Herzberg......................................................................................................23
De leidinggevende als coach.............................................................................................................23
1. de essentie van coachen is léren leren.....................................................................................23
2. Instrumenten van de coach......................................................................................................24
3. Coachingstijlen..........................................................................................................................24
De communicerende leidinggevende...............................................................................................25
1. communicatieproces................................................................................................................25
2. verbeteren van communicatie..................................................................................................25
Beheersen & Kwaliteit..........................................................................................................................26
Beheersing in organisaties................................................................................................................26
PDCA-cyclus..................................................................................................................................26
Waarom “beheersen”?.................................................................................................................27
doelstellingen...............................................................................................................................27

, Missie: bestaansreden..................................................................................................................28
Formuleren van doelstellingen.........................................................................................................28
Smart!...........................................................................................................................................28
Business Balanced Scorecard............................................................................................................29
Kwaliteitsbeheersing........................................................................................................................30
1. Kwaliteitsbeleid........................................................................................................................30
2. Totale kwaliteitszorg.................................................................................................................30
3. Kwaliteitskosten........................................................................................................................31
Productlevenscyclus.............................................................................................................................31
Fasen van de productlevenscyclus....................................................................................................31
Bruikbaarheid van de cyclus.............................................................................................................32
Verlenging van de cyclus..................................................................................................................33

, Organisatie en management
Organisatie
1. Wat is organisatiemanagement
 Organisatiemanagement is een managementactiviteit die ervoor dat organisatorische
doelstellingen bereikt worden door beschikbare middelen en processen adequaat in te
zetten
 Bedrijven hebben daarvoor een organisatiestructuur die bestaat uit 3 niveaus;
eerstelijnsmanagers, middelmanagement en hoger management
 https://www.toolshero.nl/tag/organisatiemanagement/
2. Wat is een organisatie?

3. Kenmerken van een organisatie
 Wat is een organisatie
o Een organisatie is een doelgerichte samenbundeling van kennis, vaardigheden en
kracht tussen enkele (meestal drie of meer) personen die primair middelen en
activiteiten aanwendt om te voorzien in de behoefte aan producten en/of diensten
in haar omgeving.
 Kenmerken van een organisatie
1. Samenwerking door mensen
2. Aan een gemeenschappelijk doel
3. Verrichten van werk
4. Gebruik van middelen/hulpbronnen
5. Met te bedoeling te blijven bestaan
 1. “samenwerken” heeft positief effect:
o Synergie-effect (in projecten)
o Sociale contacten = motivatie
o Leveren van maatschappelijke bijdrage
o Schaalvoordelen (investeringen spreiden over grote groep)
 2. Doel(stellingen) is het resultaat van “plannen”
 3. Afleveren van producten en/of diensten
 4. (werkings)middelen: mensen, materiële middelen, tijd, informatie
4. Betekenissen van een “organisatie”
1. Het organiseren van iets  functionele
2. Een organisatiestructuur, functies, samenhang  instrumentele betekenis
3. Een bedrijf, instituut…  institutionele betekenis
5. Organisatie-Onderneming-Bedrijf

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