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Principles of management (MAN2) Samenvatting Tentamen 2 (Final exam) $9.18
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Principles of management (MAN2) Samenvatting Tentamen 2 (Final exam)
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  • Course
  • Principles of management
  • Institution
  • Breda University Of Applied Sciences
  • Book
  • Management, Global Edition

All chapters for the second exam (final exam) of principles of management summarized. All important terms for the exam have been described.

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Document information

  • No
  • H6, h7 & h14 t/m h17
  • February 8, 2023
  • 19
  • 2019/2020
  • Summary

Subjects

  • managing change
  • constraints
  • organizational behavior
  • leadership
  • motivation
  • interpersonal and organizational communication

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  • Breda University of Applied Sciences
  • International Media and Entertainment Management
  • Principles of management
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Chapter 6 Managing change

Change

Organizational change → managers will have to change some things in their workplace.
Alteration of people, structure or technology

Change agent → someone to act as a catalyst and assume the responsibility for managing
the change process

External factors
- Changing consumer needs and wants
- New governmental laws → government laws require changes in how managers must
conduct business
- Changing technology
- Economic changes → changes in economic forces

Internal factors
- New organizational strategy → (for example improving customer service)
- Change in composition of workforce → managing a workforce that is diverse based
on surface-level and deep-level
- New equipment
- Changing employee attitudes → changing attitude toward company leadership and
image

Process

Calm water metaphor
- Unfreezing → changing → refreezing
- Increasing driving forces → forces pushing for change
- Decreasing restraining forces → forces that resist change
- Move away from organization’s current equilibrium

White water rapids metaphor
- Consistent with a world that’s increasingly dominated by information, ideas and
knowledge

Reactive → reacting to a situation (later on)
Proactive → initiated preparation well ahead

Areas of Change

Strategy → a change in how managers ensure the success of the company
Structure → includes any change in structural variables such as reporting relationships,
coordination mechanisms, employee empowerment or job redesign
- Structural components → how work gets done and who does it
- Structural design → change in design, function or creation

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