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Verslag OE46a Professionele Vaardigheden 2B
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OE46a Professionele VaardighedenAcquisitie – Etiquette – Creativiteit – Overtuigen bij Weerstand - Solliciteren
Naam: Chris Woutersen
Studentnummer: X
Klas: X
Opleiding: Business Studies
School: Inholland Rotterdam
Datum: 30/05/2022
, Hogeschool Inholland
Opleiding Business Studies
Professionele Vaardigheden
Acquisitie – Etiquette – Creativiteit – Overtuigen bij Weerstand - Solliciteren
Naam: Chris Woutersen
Studentnummer: X
Klas: X
Opleiding: Business Studies
School: Inholland Rotterdam
Begeleidend docent: X
Versie: 1
Datum: 30/05/2022
Pagina 1 van 48
,VOORWOORD
Dit PV-verslag is geschreven door Chris Woutersen. Ik presenteer hierbij mijn professionele
vaardigheden die ik heb vastgelegd gedurende het tweede semester. Ik als Business Studies student
van Inholland Rotterdam heb het afgelopen semester gewerkt aan het ontwikkelen van mijn eigen
vaardigheden. Ik heb nauw samengewerkt met Noah X, Ilse X en Anniek X. Ik wil hun dan ook erg
bedanken voor hun bijdragen, daarnaast wil ik graag X en x bedanken voor hun leuke begeleiding.
Ik hoop dat jullie mijn verslag met veel enthousiasme lezen!
-Chris Woutersen-
Rotterdam, maandag 30 mei 2022
Pagina 2 van 48
,INHOUD
Voorwoord................................................................................................................................... 2
H.1 Inleiding ................................................................................................................................. 5
H.2 Creativiteit ............................................................................................................................. 6
H.2.1 Mindmap problemen in de markt ............................................................................................. 6
H.2.2 De 20 innovatieve ideeën .......................................................................................................... 6
H.2.3 De top 5 ideeën en SCAMPER .................................................................................................... 6
H.2.4 Analyses ..................................................................................................................................... 9
H.3 Acquisitie ............................................................................................................................. 11
H.3.1 Persoonlijkheidsprofiel ............................................................................................................ 11
H.3.2 Groepsprofiel ........................................................................................................................... 12
H.3.3 Mindmap ................................................................................................................................. 13
H.3.3.1 Sterke en Zwakke punten projectteam ............................................................................ 13
H.3.3.2 De top 5 mogelijke odprachtgevers ................................................................................. 14
H.3.3.3 Geformuleerde probleemstellingen................................................................................. 14
H.3.4 Benodigde kennis om problemathiek te begrijpen ................................................................. 15
H.3.5 Belscript ................................................................................................................................... 15
H.3.5.1 Samenvatting gegeven feedback ..................................................................................... 16
H.4 Overtuigen bij weerstand ..................................................................................................... 17
H.5 Etiquette .............................................................................................................................. 18
H.5.1 Vier etiquettegebieden met toelichting .................................................................................. 18
H.5.2 Twee voorbeelden van gesprekken ......................................................................................... 20
H.5.3 Culturele verschillen met gesprekspartner ............................................................................. 20
H.5.4 Drie leerpunten ....................................................................................................................... 21
H.6 Zakelijke communicatie: Solliciteren ..................................................................................... 22
H.6.1 Personal audit .......................................................................................................................... 22
H.6.1.1 Top 5 waarden/kwaliteiten .............................................................................................. 22
H.6.1.2 Top 5 talenten/vaardigheden .......................................................................................... 23
H.6.1.3 Carrièredoelen en carrièrewens ...................................................................................... 24
H.6.2 Sollicitatiepitch ........................................................................................................................ 26
Literatuurlijst ............................................................................................................................. 27
Literaire geschriften .......................................................................................................................... 27
Literaire websites .............................................................................................................................. 27
Bijlagen ...................................................................................................................................... 28
Bijlage A: LinkedIn post ..................................................................................................................... 28
Pagina 3 van 48
, Bijlage B: Aanbevelingsbrief .............................................................................................................. 29
Bijlage C: Mindmap Acquisitie .......................................................................................................... 30
Bijlage D: PowerPoint presentatie Etiquette les 1 ............................................................................ 31
Bijlage E: PowerPoint presentatie Etiquette les 2 ............................................................................ 32
Bijlage F: Gegeven en ontvangen feedback belscript ....................................................................... 33
Bijlage G: Link naar de 2 gespreksopnames met prospect ............................................................... 33
Bijlage H: Mindmap problemen in de markt Creativiteit .................................................................. 34
Bijlage I: Mindmap 20 ideeën Creativiteit......................................................................................... 34
Bijlage J: PowerPoint presentatie 5 ideeën + SCAMPER Creativiteit ................................................ 35
Bijlage K: PowerPoint presentatie hogedrukspuit Creativiteit ......................................................... 35
Bijlage L: Personal audit tabel ........................................................................................................... 36
Bijlage M: CV + kopfoto + profielschets ............................................................................................ 40
Bijlage N: feedbackformulieren solliciteren (peer + docent) ............................................................ 41
Bijlage O: Feedbackformulier adviesgesprek (docent) ..................................................................... 46
Pagina 4 van 48
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