Exam (elaborations)
CPI Certification Test with 100% complete solutions
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4 Behavior Levels 1. Anxiety 2.Defensive 3. Acting Out Person 4. Tension Reduction Staff Attitude and Approach to Anxiety Be Supportive an emphatic non-judgemental attempt to alleviate anxiety 00:09 01:41 Staff Attitude and Approach to Defensive directive-attempt to c...
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