Chapter 5—Issues Management and Crisis Management York University ADMS 3660
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Course
ADMS 3660
Institution
ADMS 3660
Chapter 5—Issues Management and Crisis Management
TRUE/FALSE
1. One of the factors that has helped make issues management and crisis management more important to
business is instant global communication.
ANS: T PTS: 1 REF: 192
NAT: AACSB Analytic | Environmental Influence
2. Issues manageme...
13. Issues development is a very well-defined process that allows managers to understand clearly what
stage of the life cycle a particular issue is in.
19. The most effective form of communication during a crisis is one that reacts quickly to events.
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