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Conference case 2 (draaiboek)

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Complete conference case study about an event that will take place in your business. Content: Telephone notes Confirmation letter Time table menus Accomodation details

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  • June 8, 2016
  • 5
  • 2013/2014
  • Case
  • Unknown
  • 8
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Telephone notes


Name Miss and mister happy
address 18 easterstreat 3SD5C Manchester
Telephone number 070-567 34 34
dates August 24th until august 26
Check in date August 24th at 11 am
Check out date August 26 at 12 am
Type of event We can’t wait for the snow
Accommodation 5 single rooms 25 double rooms
Parking 30 parking place
Number of people 55
August 24th August 25th August 26th
11.00 - 12.30 check inn 10.00-11.00 breakfast 10.00 – 11.00 breakfast
12.30 - 14.00 lunch 11.00 go to Snowworld 12.00 check out
14.00-17.00 snow movie 14.00-15.00 lunch at Snowworld
18.00-21.00 dinner 18.00 back to the hotel
22.00 -01.00 apreski party 19.00- 21.00 dinner
22.00- 00.00 tiroler night

, Confirmation Letter
Hotel land seeing
head street 6
London
7875EB


Exloo August 25th ,2014

Miss and mister happy
easterstreat 18
Manchester
3SD5C

RE: We Can’t wait for the snow event

Dear Mrs. Happy

Whit reference to our conversation this morning I am now holding a provisional reservation for your
reservation for your wedding whit the following details:



Arrival: Friday august 24th 10 o’clock
Departure: Sunday august 26th at 12 am
function room: Party room
drinking arrangement : Free bar arangment
Food arrangement: 2 times lunch 2 times dinner 2 times breakfast
Special diets: no special diets
Table plan: 11 tables of 5
Activities: watch a movie, après ski party, tiroler night, go to snowworld
Accommodation: 5 single 25 double rooms.


I hope the above meets with your Approval. Should you require accommodation, please book early
as the hotel is nearly fully booked on this dates.

If you have any questions. Please contact me. I would be only too pleased to be of any Assistance.

Yours sincerely,

Joost Weits
banqueting manager

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