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Summary Tourism Grade 10 (Via Afrika-textbook)
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Summary of 62 pages for the course Tourism at 10th Grade (.)
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0, Table of Contents
Chapter 1 : Tourism sectors ......................................................................................................... 3
Unit 1 : Introduction to tourism ...................................................................................................... 3
Unit 2 : Types of tourists and tourist profiles................................................................................. 5
Unit 3 : Different modes of transport ............................................................................................. 6
Unit 4 : The accommodation sector .............................................................................................. 8
Unit 5 : The South African grading system ................................................................................. 10
Unit 6 : Terminology and concepts ............................................................................................. 12
Unit 7 : Technology in rooms ...................................................................................................... 13
Unit 8 : Food and beverage establishments ............................................................................... 14
Unit 9 : The attraction sector ...................................................................................................... 15
Unit 10 : The public sector (government).................................................................................... 18
Unit 11 : The private sector ........................................................................................................ 20
Unit 12 : Payment methods in South Africa ................................................................................ 22
Chapter 2 : Map work and tour planning.................................................................................... 24
Unit 1 : Map terminology and map symbols................................................................................ 24
Unit 2 : Different types of tourist cards ....................................................................................... 25
Unit 3 : Map of South Africa........................................................................................................ 28
Unit 4 : World map ...................................................................................................................... 29
Unit 5 : Distance indicators and distance tables ......................................................................... 31
Chapter 3 : Domestic tourism ..................................................................................................... 32
Unit 1 : Domestic tourism ........................................................................................................... 32
Unit 2 : Statistics of domestic tourism ......................................................................................... 34
Chapter 4 : Tourist attractions .................................................................................................... 35
Unit 1 : Tourist attractions in the provinces................................................................................. 35
Unit 2 : South African fauna and flora as a tourist attraction....................................................... 43
Unit 3 : South African National Parks ......................................................................................... 45
Chapter 5 : Sustainable and responsible tourism ..................................................................... 47
Unit 1 : Sustainable tourism........................................................................................................ 47
Unit 2 : Responsible tourism....................................................................................................... 49
Unit 3 : Global warming and the tourism industry ....................................................................... 50
Chapter 6 : Marketing .................................................................................................................. 52
Unit 1 : Marketing ....................................................................................................................... 52
Chapter 7 : Culture and heritage ................................................................................................ 54
Unit 1 : Culture and heritage....................................................................................................... 54
Unit 2 : Heritage areas ............................................................................................................... 56
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,Chapter 8 : Communication and customer service .................................................................. 57
Unit 1 : Verbal and written communication ................................................................................. 57
Unit 2 : Communication technology ............................................................................................ 59
Unit 3 : Excellent service ............................................................................................................ 60
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, Chapter 1 : Tourism sectors
UNIT 1 : INTRODUCTION TO TOURISM
Glossary
Term Definition
Economic impact The influence on the economy.
Social impact The impact on people and communities.
Environmental
The influence on the environment.
impact
Tourism
• Tourism is the study of the activities, services and industries.
• This includes the behavior of tourists and their reasons for traveling.
Sectors that make up Tourism
• The transport sector.
• The accommodation sector.
• Travel arrangement and support services.
• The attraction sector.
The difference between inbound and outbound tourism
• Inbound tourism : when people enter a country from another country.
• Outbound tourism : when people leave their own country to visit another country.
Tourism concepts
Domestic tourism
• People who go away in their own country for a few days.
Regional tourism
• People from a specific geographic region who travel within that area.
International tourism
• People who travel to places outside their own countries.
• They cross an international border.
Tourist
• A tourist is someone who stays longer than a day for pleasure, business or other purposes.
• A day tourist is someone who arrives at a destination and leaves again on the same day.
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