CPHQ Practice Questions 100% accurate answers| graded A+

CPHQ Practice Questions 100% accurate answers| graded A+ In managed care, the most widely used performance measures are HEDIS Healthcare Effectiveness Data and Information Set When conducting a sentinel event review, a root cause analysis identifies gaps in patient care processes. a nurse discovered the wrong hip had been replaced. A healthcare quality professional should perform a root cause analysis. a major responsibility of senior management regarding continuous quality improvement? Conduct periodic reviews of the program. A federally certified electronic health record (EHR) with the capacity for e-prescribing, electronic exchange of health information, and submission of healthcare quality measures meets meaningful use requirements When developing a strategic plan that integrates patient safety, which of the following factors is most critical Culture of performance improvement Minimizing the chances of an adverse event reoccurring includes determining the primary contributing factor by using Root Cause Analysis In profiling length-of-stay data for benchmarking, it is important that data be adjusted for severity Which of the following elements must be present in order to evaluate the effectiveness of a healthcare organization's quality improvement program? have quantifiable objectives The best way to evaluate the effectiveness of performance improvement training is through Observed behavioral changes Balanced scorecards are useful because they put strategy and vision at the center of an organization's effort The perception of how an organization operates, including how employees relate to internal and external customers, is the organizational Culture The clinical competency of a physician is determined by Committee of Peers refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? gap analysis Examples of human engineering -eliminating waste thru reduction in motion A valid data collection tool should incorporate definition of data elements Leaders enhance employee commitment to organizational values by fostering which of the following types of communication? timely, open, two-way A healthcare quality professional wants to develop a continuous survey readiness model. The initial step should be planning education for the entire team. Based on the principles from the Institute for Healthcare Improvement (IHI), who has the ultimate responsibility for the effectiveness of quality improvement and patient safety within an organization? Governing Body the most effective way to integrate performance improvement concepts throughout an organization quality teams The primary purpose of integrating financial and quality management information is to identify problems in resource management. For health information technology to be most effective in reducing harm, the technology needs to be integrated with clinical workflow. Which of the following team members is responsible for keeping meetings focused? Facilitator Which of the following actions should the facilitator make the highest priority during the customer focus group process? establishing rapport with the group The evolution of quality improvement in healthcare has shifted the primary focus from performance of individuals to the performance of the Organization's system A facility is becoming part of a healthcare network. Which of the following employee education programs is most important? Organizational Change Pareto charts are most appropriately used for determining priorities among contributing factors. Deemed status refers to accreditation equivalency with a CMS survey following three categories are normally used to calculate a criticality index frequency, severity, and ease of detection