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Samenvatting marketing 1CM

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Volledige samenvatting marketing 1CM bevat H1, 2, 3, 5, 6, 7, 8 en 9 Cases van H1 en 2 inbegrepen

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  • June 15, 2016
  • 105
  • 2015/2016
  • Summary
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SAMENVATTING MARKETING
1 MARKETING 8


1.1 WAT IS MARKETING? 8
1.1.1 EEN DEFINITIE 8
1.1.2 HET MARKETINGPROCES 8
1.2 MARKT EN MARKTBEHOEFTEN 9
1.2.1 BEHOEFTEN, WENSEN EN VRAAG 9
1.3 MARKT EN KLANTBEHOEFTEN 10
1.3.1 MARKETINGAANBOD 10
1.3.2 MARKTMYOPIE/MARKETINGBIJZIENDHEID 11
1.3.3 WAARDE EN TEVREDENHEID 11
1.3.4 RUIL, TRANSACTIES EN RELATIES 12
1.3.5 MARKTEN 12
1.4 KLANTGERICHTE MARKETINGSTRATEGIE 13
1.4.1 SEGMENTEREN, TARGETING EN POSITIONERING (STP) 13
1.4.2 WAARDEAANBOD BEPALEN 14
1.5 MARKETINGMANAGEMENTCONCEPTEN 14
1.5.1 PRODUCTIECONCEPT 15
1.5.2 PRODUCTCONCEPT 15
1.5.3 VERKOOPCONCEPT 15
1.5.4 MARKETINGCONCEPT 16
1.5.5 HET MAATSCHAPPELIJK MARKETINGCONCEPT 16
1.5.6 MARKETING 2.0 EN 3.0 17
1.6 MARKETINGPLAN EN -PROGRAMMA OPSTELLEN 17
1.7 KLANTENRELATIES OPBOUWEN 17
1.7.1 CUSTOMER RELATIONS MANAGEMENT 18
1.7.2 VERANDERENDE KLANTRELATIES 18
1.7.3 RELATIES MET PARTNERS 18
1.8 WAARDE VAN KLANTEN REALISEREN 18
1.9 MARKETINGONTWIKKELINGEN 18
1.10 MARKETING: WINSTGEVENDE KLANTRELATIES REALISEREN 19
1.11 CASE SPECSAVERS 20
1.11.1 TEKST SPECSAVERS: KLEINE PRIJZEN, GROTE AMBITIE 20
1.11.2 VRAGEN EN OPDRACHTEN: 20


2 BEDRIJFS EN MARKETINGSTRATEGIE 22


2.1 STRATEGISCHE PLANNING VOOR HET HELE BEDRIJF: ROL VAN DE MARKETING 22
2.1.1 EEN MARKTGERICHTE MISSIE FORMULEREN 22
2.1.2 DOELEN EN DOELSTELLINGEN BEPALEN 24

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