Unit 19: Developing Teams in Business
Unit code: T/502/5450
QCF Level 3: BTEC National
Credit value: 10
Guided learning hours: 60
Aim and purpose
The aim of this unit is for learners to understand the importance of effective team working to an organisation’s
success, and to develop skills and knowledge for working in team situations both as a team leader and a
team member.
Unit introduction
People working together in teams, this can benefit organisations greatly and help them to achieve their goals.
A motivated workforce is more likely to be efficient and can contribute to the long-term profitability of the
business. If team members cooperate, they can inspire each other. This helps the team to solve problems
and identifies the individual skills within the team. The work can be allocated within the team so that the
complementary skills of team members can be used to best effect.
A team is a group of people working together to achieve common objectives, willing to commit to ensuring
that the team objectives are achieved. In this unit learners will explore the benefits of team development and
teamworking. They will examine the skills required by different team members and how an effective team
leader can motivate and develop individuals within teams. Sometimes when people work in teams, they have
their own types of communication, which can affect others and cause conflict or tension. In this unit learners
will be able to demonstrate their own teamworking abilities identify the strengths they can bring to team
activity and recognise the skills that could be developed
Learning outcomes
On completion of this unit a learner should:
1 Know the importance of teams
2 Understand team development
3 Understand leadership attributes and skills
4 Be able to work effectively in a team.
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